The FirstLight Network experienced a widespread outage in the Guilderland, NY area between approximately 11:30AM and 12:40PM earlier today. Customers may have experienced issues with voice and data services.
Event was caused by a power related equipment failure in the Washington Ave, Albany, NY area. FirstLight technicians deployed to the area and resolved issue.
The FirstLight NOC is actively monitoring the network, but no further impact is expected.
FirstLight is a leading provider of high speed data, Internet, data center, cloud and voice services to enterprise and carrier customers in New York, New Hampshire, Vermont, Massachusetts and Maine over the Company’s own fiber optic network.