Cacti Software Support Services

Full Cacti Service Support from Tune-Ups to Managed Services

FirstLight is a leader in monitoring tools and many of these software tools are available for free under open source licenses to end users. The problem with these tools is support. When there’s a problem, who can we turn to? Where do we go for help? FirstLight has long term experience with Cacti, working with very small to very large clients. We pride ourselves in servicing our customers needs with quick response times, great pricing and thinking out of the box with best practices recommendations.

Cacti Software Support Services

  • Custom service levels and support options to meet your needs
  • Able to provide 24×7 phone and ticket support if needed
  • Support for multiple software releases within your environment
  • Consulting services available at a discounted rate for bug fixes, enhancements, plugins, etc.
  • Onsite and remote training for your staff and NOC

Cacti Consulting Services

  • Install and configure Cacti to your specification and industry best practices
  • Maintain your current environment for you (month to month) See our EPO service for more information
  • Upgrade your Cacti environment to the most recent stable version
  • Migrate your Cacti environment to a new server (keeping your current configuration and historical data)
  • Plugin support and creation

Cacti Tool

Cacti is a complete network graphing solution designed to harness the power of RRDTool’s data storage and graphing functionality. Cacti provide a fast poller, advanced graph templating, multiple data acquisition methods, and user management features out of the box. All of this is wrapped in an intuitive, easy to use interface that makes sense for LAN-sized installations up to complex networks with hundreds of devices.