The Outside Plant (OSP) Engineer II is responsible for determining the best routes to service new and existing customers, evaluating safety, cost, and the integrity of the network to develop a plan which can be executed timely and on budget. This regularly requires site visits and working with local and state municipalities to acquire road permits and easements to complete OSP projects.


  • Travels to customer sites to procure OSP project information, determining equipment requirements and best routing of lines as appropriate.
  • Conducts pole surveys and geographic information systems (GIS) surveys to update and maintain OSP databases.
  • Designs and prepares detailed work plans for construction or rearrangement of existing fiber optic cable, aerial, underground lines, and buried feeders.
  • Directs construction work activities to ensure conformance with engineering specifications and on-time delivery of customer service.
  • Ensures compliance with industry specifications including but not limited to gathering pole data and obtaining permitting and rights of way.
  • Serves as a liaison between the Company, contractors, public utility companies, and customers.
  • Actively seeks to resolve delays quickly and efficiently during the life-cycle of the project.
  • Makes job safety a primary objective in all duties and sets an example for other staff.
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the company.
  • Updates job knowledge by participating in educational opportunities, maintaining a working knowledge of the company network, and reading technical publications.
  • Provides functional advice or training to other team members, cross training to ensure accurate coverage during absences.
  • Completes special projects and other duties as assigned to support the business.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the qualifications, knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Broad experience designing Outside Plant work plans with a thorough understanding of right-of-way, DOT, and local municipal permitting. Familiarity with NESC guidelines. Ability to read, interpret, and follow complex maps, diagrams, and schematics. Technical aptitude and strong computer skills, with the ability to maneuver through several operating systems (Microsoft Office Suite, Visio, Mapcom & Xmaps). Skilled at evaluating data to make sound decisions, with the ability to organize and prioritize multiple work assignments. Must have strong work ethic, be well organized, and reliable. Strong problem solving and troubleshooting skills. Ability to work independently and with a team in a fast-paced and high volume environment with emphasis on accuracy and timeliness. Ability to communicate professionally through all types of media with customers, vendors, managers, and associates, exhibiting poise, composure, and confidence when confronting high-pressure or stressful situations.


  • Bachelor’s degree in engineering or telecommunications and five (5) years relevant telecommunications experience, or equivalent combination.

We offer a competitive base salary as well as an outstanding benefits package including health, dental, vision, and life insurance, short-term and long-term disability, 401(k) with company match, tuition reimbursement, paid training, and paid time off.

About FirstLight:

FirstLight Fiber is a fast-growing telecommunications company in Northern New England and New York, offering a robust suite of advanced telecommunications services, including dedicated Internet access, Metro Ethernet, traditional TDM solutions, IaaS & SaaS Cloud Solutions, SIP trunks, virtual PBX, and Data Center Colocation.

FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

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