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What’s New for VoIP in 2017?

Voice over internet protocol (VoIP) has transformed the way companies work by enabling fast and reliable internal and external communications through a broadband internet connection. Efficient communication means improved workflows that result in increased productivity and profit. The workplace dynamic is changing in ways that demand more from VoIP technologies. Employees are spending more time … Read More

New technology trends are creating unprecedented opportunities for organizations to communicate more effectively, securely, and efficiently. This article will explore 3 trends that are extending the capabilities of VoIP for business with unified communications, custom VoIP networks, and cloud-based firewall. 1. VoIP as Part of Unified Communications Voice communications were comparatively late to the game in leveraging … Read More

Keeping your data flowing, and your business humming, requires a secure and reliable connectivity solution. A local area network (LAN) works well for a single location business. However, as your business grows, expanding into new areas and new locations, connectivity becomes more challenging. A wide area network (WAN) can provide fast and secure communication between … Read More

Choose the Right Data Network Solution for Your Business

The data network selection process must incorporate a number of variables that go beyond basic technical considerations. Others include budget, security, compliance, and business requirements. This article will provide a list of questions to help you identify the right network solution. Then it will describe the key differences between data network configurations, including point-to-point WAN, … Read More

Partner Program Blog Series: How to Move from Price Competition to Selling Value

We work in a competitive industry, and customers have many choices when selecting a partner. They are looking for exceptional trust, consistent reliability and, of course, a high performing network, and it is important to communicate these key differentiators when making a sale. Continuing our FirstLight Partner Program blog series for 2017, this piece looks … Read More

Oxford Networks Merges with FirstLight Fiber, Part 2: Sovernet Joins

In our last blog, we announced the merger of Oxford Networks and FirstLight Fiber, which was made possible when Oak Hill Capital Partners acquired Oxford Networks. This development is great news for Oxford customers because it enables us to combine our resources and expertise with those of FirstLight and continue to exceed client expectations. In … Read More

Partner Program Blog Series: Tips for Getting a “Yes”

February is now in full swing, and 2017 has moved past predictions and guessing about what may happen in the new year to business as usual. In prior blogs, we’ve identified what makes a solid communications provider, and learned how to get the most from our partner. Next in our series offers ways to ensure … Read More