Why FirstLight?

Operating one of the largest, most dense fiber networks in New York and Northern New England, FirstLight offers the advanced telecommunications solutions that enable our customers to thrive in the digital age.

So, why choose FirstLight?

Locally-Based Service and Support

FirstLight offers locally-based support teams in all of the markets we serve. Our Headquarter location is in Albany, NY and we operate Network Operations Centers (NOC) in Albany and Victor, New York, Brunswick, Maine and Portsmouth, NH. In addition, we have offices in Phelps, Trumansburg, Buffalo, Binghamton, and Romulus NY, Portsmouth and Manchester, NH, Lewiston, ME and Williston, VT. The FirstLight team is dedicated to providing superior services, backed with the understanding that our clients’ mission critical communication needs demand comprehensive, proactive support.

We continue to invest in the local community expanding access to high-quality broadband throughout the region.

Fiber-Based Network

Exclusively owned and operated by FirstLight, the FirstLight regional network spans approximately 14,000 route miles, nearly 8,000 lit locations, with access to more than 25,000 locations, in six states with connectivity to Montreal. Our network is designed as an ultra-high availability system and is architected to provide scalable services from 5 Mbps to 100 Gbps.

Complete Set of Services for Businesses

We offer businesses a full suite of advanced fiber optic communications services including Data, Internet, Voice, Cloud Communications, and Data Center.

We are proud to serve customers representing a wide range of industries:

    • Carriers
    • Wireless Providers
    • MSOs
    • Banking and Finance
    • Healthcare
    • K-12 and College/University Education
    • Research and Education Organizations
    • Public Safety Agencies
    • State & Local Government
    • Professional Services

Fully Customizable Solutions

FirstLight offers a wide variety of connectivity options that can be customized to meet unique client requirements in order to address the increasing demand for high-end applications and services.

Solid Financial Backing

FirstLight has strong financials and is a portfolio company of Antin Infrastructure Partners. Antin provides the guidance and financial backing necessary for FirstLight’s continued growth. Given its solid financial backing, FirstLight is well positioned to take on and successfully complete projects of all sizes.

Downloads & Resources

“In our search for a provider who could offer redundant and diverse access to the Public Safety Answering Points (PSAPs) in New Hampshire, and convenient interconnection to the other service providers in the marketplace, we found that FirstLight was the only company equipped to meet all of these requirements”— INdigital

“FirstLight’s guaranteed uptime and services help our students to achieve”— Shenendehowa Central School District

“We chose FirstLight due to its strong network reliability and knowledgeable local crews who can quickly respond in the event of an issue.”— Shenendehowa Central School District

“FirstLight is focused on its customers”— Shenendehowa Central School District