Former Oxford/BayRing – Support

If you need support for an existing Oxford Networks product or service, our support teams and contact numbers have not changed.

FirstLight takes the security of your account and information very seriously, and as such, we would never ask for your password to be sent to us via email, instant message, or over the phone.

Customer Support

Customer Service M-F 8 a.m. – 5 p.m. 1-888-832-4976
Technical Support: 24/7 800-520-9911
For telecom issues, please email
Non-critical Data Center Support, please email

To Access BillPay Portals

Oxford Networks BillPay Login Here >
BayRing BillPay Login Here >

Email Logins

Customers using, & SmarterMail Login >

Please feel free to use the form below to contact us with any comments or questions.