Worry Free Unified Communications
Everything your team needs to collaborate—without the headaches of poor call quality or unresponsive support
Why FirstLight for Unified Communications?
Superior Call Quality
Backed by our private fiber network
Reliable & Secure
Built-in redundancy, with a strong SLA to back it up
Local, Responsive Support
Expert help when you need it
One Provider, No Runaround
No vendor blame game—just one call to get it solved
In this buyer’s guide, you will discover:
1Key factors to consider before choosing a solution
2Common pitfalls and hidden challenges to avoid
3The provider landscape & solution options
One Provider, Full Accountability
No finger-pointing between vendors, just one provider ensuring reliable, high-quality communication
Our Customers Love Us
And the feeling is mutual! Our net promoter score outshines the industry average—by a lot.
Guaranteed Reliability
We don’t just promise great service—we guarantee it with an industry-leading SLA.
We remain very happy with FirstLight’s service and support. Critical issues have been handled well. As important as technology is to our success, it is not something I like to spend time thinking about. I want to focus on how to drive profitable revenue growth and having FirstLight as our technology partner (along with a great team of IT engineers) allows me to do just that.
– CIO, Large Promotional Products Company
Seamless Integrations for Maximum Productivity
FirstLight has over 400 integrations with the tools your business relies on.
Microsoft Teams
Enhance collaboration with direct calling in Teams
CRM Platforms
Sync customer data for smarter interactions
Help Desk & Support Software
Streamline customer service operations
Other Popular Business Apps
Custom integrations available
Explore Our Communications Solutions
Cloud Communication
Not just a phone system—a smarter way to communicate
Microsoft Teams Integration
An easy, affordable way to add a calling plan to Teams
Call Center Solutions
A call center solution designed to help you wow your customers
Voice
When it comes to handsets, SIP Trunks, and Business Phone Lines, we raise our voice loud and clear