Downloads & Resources
- Accession (Mobile) Quick Reference Guidepdf
- Accession (Desktop) Quick Reference Guidepdf
- PANASONIC shortcutspdf
- Integrated ACD-Agentpdf
- Installing Your Cisco SPA5XX PHONEpdf
- Conference Directpdf
- CommPortal User Guidepdf
- CommPortal Admin User Guidepdf
- CommPortal Admin User Guide-Premiumpdf
- CISCO shortcutspdf
- Total IP Informationpdf
Total IP ends the need for an expensive and proprietary on-premises system and comes with the features that make your business more productive — all at affordable monthly rates and unlimited calling packages.*
Affordable – Eliminate the need to purchase expensive phone systems that need updating every few years. With state-of-the-art desktop phones, FirstLight provides you with handsets packed with an array of features, many of which come standard. FirstLight’s sound-rich phones also come with a full warranty for the life of the contract, giving you peace of mind. Unlimited calling packages also make it easy to budget.
Flexible – The ideal solution for workers on the go, multi-location businesses and business continuity. Total IP is completely customized to the unique needs of your organization. Program as many – or as few – features as you need. Phones can also be moved to any location with a working Internet connection; an ideal solution for a growing business and flexible enough for a temporary relocation. Manage office communications remotely and redirect your personal or main office numbers any time.
Easy – FirstLight provides installation assistance and training to make sure you leverage the full benefits
of our solution. FirstLight provides everything you need – from handsets to features, voice mail, dial tone and unlimited calling. Furthermore, you’ll have just one provider for all your voice needs, backed by high-quality service and support.
Scalable – Total IP features and services can scale up or down with your changing business needs. Seamlessly integrate remote workers or satellite offices as if they’re under one roof.
Reliability – Our system is designed for maximum availability. We operate multiple, geographically dispersed and interconnected systems to ensure that when your business is working, so is your phone system.
*Not available in all areas.