Overview

We dare you to bring us an engineering challenge we can’t solve

How quickly can you respond to an outage? Or best plan to take advantage of future network expansions? We can assemble a team to manage your current and future technology needs – right up to the level of a CCIE engineer, if that’s who you need. An Engineering Services Agreement (ESA) with FirstLight lets you focus on what you do best: serve your customers, employees, and partners. We can handle all the rest.  

An Engineering Services Agreement (ESA) with FirstLight lets clients focus on what they do best: serving their customers, employees, and partners.

Consulting, Assessment and Implementation

Put our expertise to the test… and watch us ace it.

Clients can get the most out of their equipment investment with FirstLight's assistance.

Some of the products and services we offer might work perfectly for you. Others may leave you needing some degree of help in terms of setup, management, or upgrading. That’s where our team of experts can come into play on your behalf. Get the most out of your equipment investment by getting our assistance. We’re always on standby to help.  

Monitoring

We keep an active eye on monitoring, so you can focus elsewhere

Our proactive monitoring solution ensures quick response, deeper context to provide swift resolution, and enables effective planning – allowing you more time to spend on improving your business or better serving your customers.  

FirstLight's proactive monitoring solution ensures quick response, deeper context to provide swift resolution, and enables effective planning.
Keep network operations running smoothly using FirstLight's industry-leading, round-the-clock Network Operations Center

Support/Network Operations Center

Meet the new force-multiplier: our Network Operations Center

Keep network operations running smoothly using our industry-leading, round-the-clock Network Operations Center, maintained by dedicated engineering staff. We’re a long-standing service provider that proudly maintains a Cisco Managed Service Provider (CMSP) designation.  

Contact Us

Looking for an Engineering Service Agreement that meets your specifications and requirements? Contact our team today and we’ll give you the fine-grain details.