Our Services

Our low-latency fiber network is designed for speed, deployed in regional rings for redundancy protection. Your bandwidth is dedicated, not shared, so you’re not negatively impacted by other users’ traffic. FirstLight provides symmetrical service so that the upload and download speeds are the same, which is critical with certain business applications. As your needs and company grow, we can scale with you – offering speeds fom 1 Mbps to 10 Gbps.

Crystal-clear, high-quality, reliable voice services are delivered over FirstLight’s own fiber network directly to your location. Choose from Cisco or Polycom phones, among the world’s most recognized and respected brands. We also offer PRI and SIP trunks.

Webex Calling is a complete enterprise-grade cloud calling and team collaboration solution. No matter where you work, you can rely on Webex to call and connect with anyone on any device.

Laptops, mobile phones, printers, and other devices are all wireless. With Wi-Fi* from FirstLight, you can trust your devices to stay connected, no matter where you are. Plus, we provide two networks in one: a secure business Wi-Fi network and separate guest Wi-Fi access.

Protect your small business against ransomware and malware with our Managed Firewall.* We give you features like intrusion detection, advanced malware protection, and URL filtering. Backed by Cisco’s security architecture, we prevent or mitigate the latest threats. Plus, it’s easy to manage. With a cloud dashboard for live updates and a weekly summary.

FirstLight owns 15 secure, geo-diverse data centers offering redundant power and cooling, colocation, and connections to multiple cloud providers. FirstLight also offers a number of managed services and monitoring solutions to help you manage your infrastructure.

With FirstLight’s Fiber Business Bundles, you get everything you need for high-performance business connectivity, including synchronous, dedicated low-latency Internet, Fiber Voice and/or Cloud Communications. Additional add-ons are also available—all for one monthly price with no installation fees! Choose what makes sense for your business. Need additional bandwidth? More phone lines? Managed Firewall? No problem. Bundle the services you need and enjoy the savings.

Ransomware and DDoS attacks are a nightmare for any business, but can be particularly crippling for small businesses. FirstLight offers a number of security solutions to prevent or mitigate malware and ransomware attacks, ranging from data backup and disaster recovery to DDoS prevention and DNS protection.

Learn More

When A Gig Isn’t A Gig


Understanding Network Bandwidth and Speed

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Tompkins Financial – Case Study

Tompkins Financial wanted to streamline their collaboration technologies across locations. Learn how FirstLight helped.

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DDoS – Understanding and Mitigating DDoS Attacks

FirstLight’s DDoS Protection & Mitigation solution can help keep your organization safe while still letting legitimate traffic reach your network.


Ransomware White Paper

39% of organizations have no plan to protect their data. Learn how to protect your business.


Acronis Bundles – Small Business Data Protection

Hackers seek to infiltrate businesses large and small, and downtime events like hardware failure, accidental deletion, or natural disasters can happen to any organization. FirstLight offers small business bundles to protect your data and your business.


The FirstLight Difference

Outstanding Service

FirstLight offers locally-based support teams in all of the markets we serve. The FirstLight team is dedicated to providing superior services, backed with the understanding that our clients’ mission-critical communication needs demand comprehensive, proactive support 24/7.

High Performance Network

Exclusively owned and operated by FirstLight, the FirstLight regional network spans approximately 25,000 route miles, connects nearly 9,000 locations, with access to more than 30,000 locations. Our network is a secure, redundant, ultra-high availability system built to provide scalable services.

More Value

With our low-latency Internet named among the nation’s fastest among mid-sized providers by Broadband Now, and our team of local engineers and product specialists at the ready 24x7x365, you get a communications provider that is more than simply a vendor, but a trusted partner. Bundle your critical business solutions today with FirstLight and get quality, value and peace of mind.