News

communication services

Top Five Ways UC Transforms Utilities

It’s a time of transformation for the energy industry. Change is being driven by a variety of forces, namely technology and increased customer expectations. Customers have come to expect high-tech digital experiences from service providers, and utilities are no exception. Tech-savvy customers are putting pressure on utility companies to modernize their operations and stay competitive. … Read More

Top 4 Ways to Scale Your Company

Scaling to meet performance and capacity demands is becoming more and more challenging. Data volumes continue to increase at a rapid pace, fueled by trends such as the Internet of Things (IoT). Forbes predicted that by 2025, more than 150 trillion gigabytes of data will need analysis. Companies must acquire enough storage capacity to accommodate … Read More

FirstLight Extends Fiber Network and Enhances Capabilities in Maine

Implements plans for additional expansion to support Maine’s growing bandwidth needs Albany, NY – May 1, 2019 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, and voice services to enterprise and carrier customers throughout the Northeast,  announced today new fiber builds and product introductions throughout the state of Maine. FirstLight has … Read More

3 Ways Public Safety Organizations Benefit From UC

Dozens of organizations work tirelessly each day to preserve public safety in communities. Their duties are all-inclusive: from everyday issues, such as traffic safety, to major crises, such as mass shootings and natural disasters. Recent news stories regarding response to emergencies illustrate how crucial rapid communication and response is in a crisis. Firemen, police, and … Read More

5 Advantages to Using Unified Communications in Finance

Global consulting firm Deloitte recently released its 2018 Banking Industry Outlook report, highlighting emerging trends in the industry. The top trends include embracing fintech, establishing customer-centricity, adjusting to a changing workforce, and increasing security risks. Many of the challenges created by these trends can be met by using unified communications. UC ramps up your telecommunications … Read More

4 UC Use Cases in Manufacturing

Unified communications (UC) may seem like something that fits more easily into a corporation’s business offices. UC evokes images of executives and employees working from cubicles or remotely from home offices, using their mobile devices to web conference or exchange instant messages. However, UC has many uses in the manufacturing industry. Manufacturers are challenged by … Read More

3 Ways UC Plays a Role in Higher Education

Over the years, colleges and universities have expanded their use of unified communications (UC). At first, UC was used primarily for administrative purposes. However, higher education institutions now recognize that UC has a place in the classroom as well. Expanding the use of UC makes sense as college and university students increasingly depend on technology … Read More