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Unified Communications

How Unified Communications Transforms the Workplace

MEmployees have more ways to communicate with each other than ever before. They use email to send documents and messages. Instant Messaging (IM) allows them to have quick, real-time conversations. Web conferencing enables co-workers and clients to conduct face-to-face meetings remotely. Every employee has his or her favorite way to communicate. Problems develop when companies … Read More

How to Plan for Next Year’s IT Budget

  The leaves are turning red and gold. Farmers’ markets are filled with crisp apples and festive pumpkins. The days are cooling off, and there is a smell of wood smoke in the air. These are all signs that fall has come to the Northeast. They are also signs that it is time for companies to start planning for next year’s IT budget.  … Read More

3 Ways to Get Employees to Use Unified Communications

Unified communications (UC) systems help companies improve productivity, collaboration, and knowledge transfer. With UC, instead of working with a jumble of tools, your company can use a suite of integrated solutions that includes voice, web conferencing, instant messaging, and file sharing. These integrated tools make conducting conversations and working on projects easier. However, the investment in your UC system may … Read More

How VoIP Systems Work

Voice over internet protocol (VoIP) has only been around since the 1990s, but it has swiftly taken over telephony. According to a report by Zion Research, the VoIP market will soar to $140 billion by 2021, with an annual growth rate of 9.1%.  A closer look at how VoIP works will explain why its popularity … Read More

How to Choose Between Hosted or On-premises UC

Leveraging tools like unified communications (UC) is the key to maximizing your employees’ effectiveness. When workers can use multiple modes of communication, they collaborate more effectively, affording increased productivity and innovation. Employees can share documents and discuss projects no matter which communications tools they use or where they are located. While the value of UC … Read More

5 Ways Unified Communications Could Transform Your Business

Good communication is central to the success of any organization. Employees that understand a company’s mission and goals are much more likely to work toward achieving those goals than those who are left in the dark. Recent advancements in technology have created new capabilities and channels for communication. Millennials, the biggest generation since the Baby Boomers, … Read More