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Unified Communications

5 Reasons Connectivity Is Vital to High-Tech Manufacturers

Like most industries, high-tech manufacturing is undergoing a digital transformation. Data is influencing the way products are designed, produced, and distributed. Factories, warehouses, and supply chains are being transformed into smart spaces equipped with connected devices that generate valuable data. As high-tech manufacturing processes undergo digitization, connectivity becomes more important. Data needs to be transmitted … Read More

Why Unified Communications Makes Sense for K through 12

Unified communications is typically thought of as an environment used for efficient employee collaboration. Workers can use a variety of communication tools and file sharing capabilities to work on projects anytime, from anywhere. However, unified communications also helps students participate in personalized learning initiatives. The trend toward personalized learning is gaining momentum. According to KnowledgeWorks, advocates … Read More

What to Expect from Our Finger Lakes Acquisition

In 2017, a lot of exciting changes happened at FirstLight. Mergers with Oxford Networks and Sovernet Communications have enabled us to add to our already extensive fiber optic network, making us one of the leading fiber-based providers in the Northeast. The New Year kicks off with our customers benefitting from the integration of Finger Lakes … Read More

Why the Legal Profession Needs to Embrace Technology

Lawyers can sometimes be slow to adopt the latest technologies. However, changes to the American Bar Association (ABA) Model Rules of Professional Conduct mandate that law firms serve their clients to the best of their ability by achieving competence in technology. In 2015, the ABA Model Rules were amended to include clauses that require lawyers to understand the benefits … Read More

How Unified Communications Transforms the Workplace

MEmployees have more ways to communicate with each other than ever before. They use email to send documents and messages. Instant Messaging (IM) allows them to have quick, real-time conversations. Web conferencing enables co-workers and clients to conduct face-to-face meetings remotely. Every employee has his or her favorite way to communicate. Problems develop when companies … Read More

How to Plan for Next Year’s IT Budget

  The leaves are turning red and gold. Farmers’ markets are filled with crisp apples and festive pumpkins. The days are cooling off, and there is a smell of wood smoke in the air. These are all signs that fall has come to the Northeast. They are also signs that it is time for companies to start planning for next year’s IT budget.  … Read More

3 Ways to Get Employees to Use Unified Communications

Unified communications (UC) systems help companies improve productivity, collaboration, and knowledge transfer. With UC, instead of working with a jumble of tools, your company can use a suite of integrated solutions that includes voice, web conferencing, instant messaging, and file sharing. These integrated tools make conducting conversations and working on projects easier. However, the investment in your UC system may … Read More