Ten Reasons Why the FirstLight Channel Program Means Success for You

Let’s face it: there’s a lot of competition for IT providers, and all of them claim to have great products and excellent service. However, there are several criteria to consider when selecting an IT provider to serve your customers and bolster your reputation as a sales professional and subject matter expert.
So, why FirstLight?
  1. Redundancy is everything. Whether it’s our low-latency fiber network with unique redundant routes that avoid the big city bottlenecks, our geo-diverse cloud locations, or our multiple data centers (with redundant power and connectivity), we’re big believers in having a Plan B, C, D, and E.
  2. One back to pat. We offer a broad portfolio of secure, scalable, affordable solutions. No need for multiple providers — we offer network, data center, unified communications, security solutions, managed services, and monitoring solutions. One provider and communications source makes for happy customers.
  3. Network supremacy. Our low-latency network is backed by a combination of Tier 1 provider connections and hundreds of private peering connections throughout the Northeast and mid-Atlantic, reducing hop counts and improving user experience. In fact, 75% of all traffic is directly connected to the ultimate destination.
  4. Cloud Control. We operate our own redundant cloud in two geo-diverse locations, with options for private, public, and hybrid cloud. The FirstLight Cloud also seamlessly connects to major cloud providers like Google and AWS.
  5. 25 years of experience. We’ve earned our stripes since offering Internet in 1998, and we’re experts at providing dependable and secure communications solutions. Our services are trusted by some of the country’s most prestigious organizations. We serve more than 600 educational institutions, 500 government entities, 500 financial institutions, and 1,100 health care customers. Access our library of successful case studies.
  6. Award-winning solutions. We’ve often been recognized by the industry for our service, solutions, and innovation. Most recently, we were honored by monitoring solutions firm Checkmk with two awards: Deal of the Year and Top Business Builder. We have received Visionary Spotlight Awards from ChannelVision Magazine several years in a row, most recently for Cloud Computing and Data Center Innovation; Cybersecurity; Managed Services; and Rural & Underserved Connectivity.
  7. We love where we work. People who love coming to work are usually the same people who take pride in doing their jobs well. FirstLight was ranked a “Top Workplace USA” in 2022 and 2023.
  8. We’re all about excellence. We pride ourselves on delivering expert service from knowledgeable technicians. It’s why several of our technology partners have recognized us: we’re a Veeam Gold Partner, a Cisco Premier Provider, and the only Checkmk Gold provider in the U.S.
  9. We love our Channel Partners and Agents. We’re certainly not the largest partner you can work with, and our SPIFs may not match some of the bigger fish out there, but we work tirelessly for the success of our agents. That’s why we offer resources like co-branded collateral, promotions, special events, training webinars, and customer email campaigns with one goal in mind: making you profitable.
  10. We get it. You need to establish trust with your customers, and that requires working with a company that provides excellent service, fast turnaround, quality solutions, and flexibility. Your customers need dependable solutions with security, redundancy, and scalability in mind – and we’re happy to oblige.
That’s FirstLight. And that’s why.