When you're leading from the front, you need a provider that always has your back.

From network to cloud to communications, FirstLight can help you build a resilient, secure foundation for success–today and tomorrow.

Net Promoter Score 51% Above Industry Average
Rated 5 out of 5

A Few of our
Satisfied Clients

The Infrastructure You Can Count On. 
The Partner You've Been Missing.

Working in IT shouldn’t be about putting out fires, it should be about building what’s next. That’s why FirstLight brings together network, data center, cloud infrastructure, communications and security into one reliable foundation.

You get to lighten your load, eliminate vendor chaos, and help your team lead with confidence.

Watch to learn how FirstLight frees IT to lead (1:07).

Brilliant Businesses need Brilliant Bandwidth

Connectivity, speed, security, and support aren’t just ‘nice-to-haves’, they’re business essentials.

At FirstLight, we provide secure, scalable services for businesses that think big. From cloud to connectivity, security and data centers, we’re the trusted provider your IT team has been waiting for.

Why choose us?

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Support You Can Count On

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Services that support you

One Complete Solution

Our solutions span from fiber optic-based Internet and private networks to cloud computing and cybersecurity. We offer a true partnership, supporting your business growth with our knowledge, experience, and technology.

Fiber Network

An award-winning fiber network that offers your business better connectivity.

SD-WAN/SASE

The easier way to manage your network and improve security.

Unified Communications

Way more than just a phone system. Hassle-free communications you can count on.

Cloud & Data Center

Break free from the burden of infrastructure. Move your workloads into one of our trusted data centers or cloud sites.

Security

Hacking attempts are inevitable... falling victim to them is not. We're in your corner.

Let’s Connect & Power Your Growth

Whether you’re ready to start a conversation or want to learn more about our capabilities, we’re here to help you with the next steps.

If You've Got Big Ideas, You Need a Provider That Has Your Back

Our network is just the beginning. Our solutions work together to provide a secure foundation that frees IT to build toward the future, not chase problems.

Explore Our Network

Hear From Those We’ve Helped

FirstLight is trusted by over 15,000 customers across the Northeast; but don’t take our word for it, hear it straight from them.
CEO, Geiger
Gene Geiger

“Our team had its hands full with this important project, and good to their promise, FirstLight was there for us. We weren’t just looking for an IT vendor – we were really looking for a partner that would grow with us, and one we could count on. What’s more, we favor local companies as much as possible, and we like that FirstLight offered local support, with a local team … That helped seal the deal.”

President, Tri State Federal Credit Union
Jim Martinez

“With our business model, it was essential to have Internet and voice services that ensure both speed and security… FirstLight has already far exceeded these requirements and has proven itself superior to its competitors.”

IT Manager, Convenient MD
George Murray

"FirstLight is … highly regarded for its data, cloud and voice services delivered over its own fiber optic network, and the customer service has been exceptional.”

WSKG’s Facilities Director
Chris DiRienzo

“I can’t say enough good things about FirstLight. When FirstLight’s phone crew was installing our phones, I let them in the offices remotely because I trusted them explicitly. I don’t do that with just any company. The FirstLight team has kept communication flowing and met tight timelines.”

One Connect
Joe Criscitello

“I told a recent customer looking for a customer call center solution, ‘You can go with another provider, but you won’t get the support that FirstLight provides.’ It’s exceptional.”

Administrator for Medical Imaging, Shenectady Radiologists
James Mooney

“Having been with our former provider for more than five years, I was very skeptical about switching companies. But coming across FirstLight in my research, I was pleasantly surprised with everything they had to offer, including the way the team, including its very own CEO, addressed each one of my concerns in a very professional and personalized manner

Vice President IT Services Manager, Tompkins Financial
Bill Steinmetz

“We believe that FirstLight embodies the true definition of partnership. They’re solutionsoriented, easy to work with, and have significant knowledge across multiple experts.”

Chief Human Resources Officer and IT Manager, Schenectady Community Action Program
Gabrielle Perry

“The FirstLight team was really responsive and helpful with whatever we needed. Everyone was accommodating and helpful. Given how complicated this was, the transition went as smoothly as possible. With FirstLight, the Internet is fast and reliable, and the calls are clear.”

Deputy Director, Children’s Museum & Theatre of Maine
Lucia Stancioff

“I cannot speak highly enough of our FirstLight Internet connectivity speeds and consistency. With more than 200,000 visitors per year, we need the Internet to serve our team in a fast-paced service environment, and FirstLight Internet has been very successful at doing that. It’s great to work with a local company that can come whenever we need something.”

Director of Technology, Greater Johnstown School District
Rachel Heroth

“In the months since we began using FirstLight’s services, we have seen a marked improvement in performance. We believe that our network connections should never stand in the way of learning, and FirstLight’s services have allowed us to see that vision through, across all buildings within our district.”

Chief Information Officer, New Hampshire Judicial Branch
Matthew Seaton

“We chose FirstLight for its established, locally-based data center, which is within easy reach of our technicians. The facility provides best-in-class security, power generation, power backup and server room cooling capability.”

CIO, Maine Family Planning
Mike Pratt

“With FirstLight owning and managing all of the equipment, the convenience and reliability that come with FirstLight’s SD-WAN and Managed Services have given our team the ability to focus on being proactive with our IT initiatives, versus the reactive state we formerly found ourselves in.”

Director of Network Operations, Covenant Health System
Richard Chapman

“(With FirstLight), we now realize big savings, less maintenance, more space to support our mission and we don’t have to manage multiple data centers. It gives us a chance to focus on implementation rather than worrying about where we have to put more servers, racks, and power. Now, we just focus on deployment. When we save money on operating and capital expenses, the hospital is able to spend more money on front-line services for patients. And improved patient care is our mission and vision.”

President of Tri State Area FC
Jim Martinez

“With our business model, it was essential to have Internet and voice services that ensure both speed and security, and I find FirstLight has already far exceeded these requirements and has proven itself superior to its competitors.”

Derry Medical Center

“When the time came for a network upgrade, FirstLight was the obvious choice for ensuring excellent, high speed services, backed by always-attentive, personalized customer support.”

Technology Manager, Pavone Group
Dave Pender

“FirstLight delivers high-quality fiber internet, voice, and data services… Their network is fast, secure, and scalable. What sets FirstLight apart is the responsiveness and professionalism of their local support team.”

IT Director, Hershey Creamery Co.
Steven Hoffer

“Since moving to FirstLight, we've seen much more consistent performance… The service has been reliable, and when we've had questions or needed something, we've gotten fast and clear responses from their team.”

Partner Application

 

Expand your business by marketing FirstLight’s comprehensive solutions to your client base. With FirstLight’s Partner Program, you have access to our full suite of solutions to support your clients’ IT strategies.

Lead Registration Application

Thank you for considering FirstLight’s services as a part of your client’s solution. To register an opportunity with FirstLight, please complete the form below. All lead registrations will be kept strictly confidential, and our Channel Team will promptly review and respond to your submission.