Services
Technologies, Connections, Solutions & Security
The foundation of a bright future starts with the right network.
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Keep Everything Stored in the Cloud
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Unity and Strength Through Communications
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Hackers gonna hack. Unfortunately for them we’re on your side.
We get what you’re up against: Malware, DDoS attacks, network breaches—any of these can wreak havoc on your business in a matter of seconds. But not to worry. We’ll implement the perfect combination of technologies and solutions that can prevent — or help you recover from — even the worst incursions.
All the Tools and Equipment Available
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Monitoring Solutions With Expertise Behind Them
Whether you want to monitor a single network connection – or a take a more comprehensive approach and monitor your devices, infrastructure and applications – we offer monitoring solutions that provide insight into how your technology is performing, detect and alert you to potential issues, and analyze performance to help you plan your next move.
The Top Hardware and Software Brands for Monitoring
We partner with many of the major monitoring platforms, which helps us support your current environment or make suggestions and recommendations to fill any of your monitoring needs. We carry top brands like Solarwinds, CheckMk, op5, Elk, Grafana, HWGroup, and ntop – just to name a few.
We Can Give You a Hand
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What’s Happening @ FirstLight
What Does “Award-Winning Service” Really Mean?
Blog
Most organizations think (and say) their products and services are the best. But what really validates an organization’s reputation is when it is recognized for…
FirstLight Announces COSTARS Authorized Supplier Status in Commonwealth of Pennsylvania
Press Releases
Albany, NY – September 28, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, Unified Communications and managed services to enterprises…
Northeastern Pennsylvania Purchasing Consortium Selects FirstLight for Regional WAN Connecting 17 Schools
Press Releases
FirstLight to Provide Internet, Ethernet, and DDoS Mitigation to Intermediate Units 18 and 19 Albany, NY – September 21, 2021 – FirstLight, a leading provider…
Webinar: Navigating the American Rescue Act
Events
View the FirstLight webinar on the American Rescue Act with government experts from Cisco’s Public Funding Office. Emily Moulton and Vince Siragusa – Public Funding…
FirstLight Enhances its Unified Communications Suite with Cloud-Based Webex Calling
Press Releases
Albany, NY – June 3, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, Unified Communications and managed services to enterprises…
How to Fortify Your DR Plan Against Ransomware
Tech Talk
With every passing month, a flurry of new studies shows the danger that ransomware poses to global IT infrastructure. Whether in finance, healthcare, government or…
Lackawanna College Selects FirstLight for Campus Connectivity to Fuel Its School of Petroleum and Natural Gas
Press Releases
School of Petroleum and Natural Gas trains tomorrow’s technicians using cutting-edge technology Albany, NY – May 12, 2021 – FirstLight, a leading provider of fiber-optic…
FCC Announces Date of May 12th for Eligible Residential Customers to Apply for Internet Discounts
Press Releases
Albany, NY – May 4, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, and voice services to enterprise and carrier…
New 10-Digit Dialing For NH, VT, NY Customers Required to Accommodate New Hotline
Press Releases
10-digit dialing starts April 24th to prepare for new 9-8-8 suicide prevention hotline Albany, NY – April 23, 2021 – FirstLight, a leading provider of…
Vermont Technology Alliance Announces New Board Members
Press Releases
The Vermont Technology Alliance, the business association representing Vermont’s tech sector, announces the recent addition of new board members. New members joining the Vermont Technology…
GreenPages Technology Solutions Partners With FirstLight
Press Releases
Award-winning hybrid cloud and managed services provider joins FirstLight’s growing Channel Partners program Albany, NY – April 7, 2021 – FirstLight, a leading provider of…
FirstLight to Provide Internet Discounts to Help Support Struggling Maine Households as Part of FCC Program
Press Releases
Albany, NY – March 30, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, and voice services to enterprise and carrier…
Plastics Manufacturer Keller Products Selects FirstLight for Disaster Recovery Solution
Press Releases
One of New England’s major plastics extrusion companies chooses FirstLight for data backup/recovery along with redundant fiber connectivity Albany, NY – January 20, 2021 –…
Is Your Disaster Recovery Plan up to Snuff? Part 2
Blog
After you’ve sketched out a DR plan, and created a template, it’s time for the next few steps in the process, including building your team…
FirstLight Awarded Contract for Mass. Higher Ed Consortium
Press Releases
The 2,000-member New England group purchasing organization awarded FirstLight as supplier for its members’ network infrastructure services Albany, NY – January 6, 2021 – FirstLight,…
Is Your Disaster Recovery Plan up to Snuff? Part 1
Blog
A disaster recovery (DR) plan is something that needs to be tested and revised regularly to evolve with the changing threat landscape. Along with protecting…
Year in Review: 2020, a Hard but Significant Year for FirstLight
Blog
2020 has been a hard year for all kinds of businesses. Because of the pandemic, organizations have needed to change the way they do business.…
Are Your Customers Getting the Attention They Deserve?
Blog
During the pandemic, many companies are working remotely, and so are their customers. Consumers are flooding contact centers with calls because visiting a physical location…
FirstLight Completes Acquisition of BestWeb
Press Releases
Deepens FirstLight’s fiber footprint in the lower Hudson Valley of New York Albany, NY – December 18, 2020 – FirstLight, a leading provider of fiber-optic…
8 Things to Look for When Selecting a Data Center
Blog
Some companies decide to move their data center off-site to access additional expertise and help with management. Off-site data center providers can usually provide backup…
What Does “Award-Winning Service” Really Mean?
Blog
Most organizations think (and say) their products and services are the best. But what really validates an organization’s reputation is when it is recognized for…
FirstLight Announces COSTARS Authorized Supplier Status in Commonwealth of Pennsylvania
Press Releases
Albany, NY – September 28, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, Unified Communications and managed services to enterprises…
Northeastern Pennsylvania Purchasing Consortium Selects FirstLight for Regional WAN Connecting 17 Schools
Press Releases
FirstLight to Provide Internet, Ethernet, and DDoS Mitigation to Intermediate Units 18 and 19 Albany, NY – September 21, 2021 – FirstLight, a leading provider…
Webinar: Navigating the American Rescue Act
Events
View the FirstLight webinar on the American Rescue Act with government experts from Cisco’s Public Funding Office. Emily Moulton and Vince Siragusa – Public Funding…
FirstLight Enhances its Unified Communications Suite with Cloud-Based Webex Calling
Press Releases
Albany, NY – June 3, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, Unified Communications and managed services to enterprises…
How to Fortify Your DR Plan Against Ransomware
Tech Talk
With every passing month, a flurry of new studies shows the danger that ransomware poses to global IT infrastructure. Whether in finance, healthcare, government or…
Lackawanna College Selects FirstLight for Campus Connectivity to Fuel Its School of Petroleum and Natural Gas
Press Releases
School of Petroleum and Natural Gas trains tomorrow’s technicians using cutting-edge technology Albany, NY – May 12, 2021 – FirstLight, a leading provider of fiber-optic…
FCC Announces Date of May 12th for Eligible Residential Customers to Apply for Internet Discounts
Press Releases
Albany, NY – May 4, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, and voice services to enterprise and carrier…
New 10-Digit Dialing For NH, VT, NY Customers Required to Accommodate New Hotline
Press Releases
10-digit dialing starts April 24th to prepare for new 9-8-8 suicide prevention hotline Albany, NY – April 23, 2021 – FirstLight, a leading provider of…
Vermont Technology Alliance Announces New Board Members
Press Releases
The Vermont Technology Alliance, the business association representing Vermont’s tech sector, announces the recent addition of new board members. New members joining the Vermont Technology…
GreenPages Technology Solutions Partners With FirstLight
Press Releases
Award-winning hybrid cloud and managed services provider joins FirstLight’s growing Channel Partners program Albany, NY – April 7, 2021 – FirstLight, a leading provider of…
FirstLight to Provide Internet Discounts to Help Support Struggling Maine Households as Part of FCC Program
Press Releases
Albany, NY – March 30, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, and voice services to enterprise and carrier…
Plastics Manufacturer Keller Products Selects FirstLight for Disaster Recovery Solution
Press Releases
One of New England’s major plastics extrusion companies chooses FirstLight for data backup/recovery along with redundant fiber connectivity Albany, NY – January 20, 2021 –…
Is Your Disaster Recovery Plan up to Snuff? Part 2
Blog
After you’ve sketched out a DR plan, and created a template, it’s time for the next few steps in the process, including building your team…
FirstLight Awarded Contract for Mass. Higher Ed Consortium
Press Releases
The 2,000-member New England group purchasing organization awarded FirstLight as supplier for its members’ network infrastructure services Albany, NY – January 6, 2021 – FirstLight,…
Is Your Disaster Recovery Plan up to Snuff? Part 1
Blog
A disaster recovery (DR) plan is something that needs to be tested and revised regularly to evolve with the changing threat landscape. Along with protecting…
Year in Review: 2020, a Hard but Significant Year for FirstLight
Blog
2020 has been a hard year for all kinds of businesses. Because of the pandemic, organizations have needed to change the way they do business.…
Are Your Customers Getting the Attention They Deserve?
Blog
During the pandemic, many companies are working remotely, and so are their customers. Consumers are flooding contact centers with calls because visiting a physical location…
FirstLight Completes Acquisition of BestWeb
Press Releases
Deepens FirstLight’s fiber footprint in the lower Hudson Valley of New York Albany, NY – December 18, 2020 – FirstLight, a leading provider of fiber-optic…
8 Things to Look for When Selecting a Data Center
Blog
Some companies decide to move their data center off-site to access additional expertise and help with management. Off-site data center providers can usually provide backup…