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FirstLight has made emergency preparations for the Nor’Easter projected to hit the Northeast. Executive management is fully aware and all essential personnel have been placed on alert. Field teams are standing by with repair supplies and equipment in the event of any outage related to the storm.
Beginning October 24, 2021, 10-digit dialing (area code + telephone number) will be mandatory for all local calls placed in New Hampshire, Vermont, and parts of New York. Local calls dialed with only 7-digits will not be completed. For more info, click here.
What People Are Saying
To ensure our overall operations are running strong for both our patients and employees, when it came to upgrading ConvenientMD’s Internet, IT infrastructure, security and Voice over IP services, we took several factors into consideration. FirstLight easily met these requirements; the company is locally based, and we can easily get to FirstLight’s data center when needed. FirstLight is also highly regarded for its data, cloud and voice services delivered via its own fiber optic network, and the customer service has been exceptional.
Case Study
A Well-Known Transportation Services Company Remains Focused on Its Commitment to Quality by Leveraging FirstLight’s Engineering Services Agreement (ESA).
What’s Happening @ FirstLight
FirstLight Announces New Vice President of Carrier and Wholesale Sales
Press Releases
Albany, NY – October 25, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, Unified Communications and managed services to enterprise…
FirstLight to Sponsor NCAA College Hockey Tournament at Middlebury College
Press Releases
FirstLight has adopted a beloved event in the Eastern New York and Vermont region, and renamed it the FirstLight Great Northern Shootout.
What Does “Award-Winning Service” Really Mean?
Blog
Most organizations think (and say) their products and services are the best. But what really validates an organization’s reputation is when it is recognized for…
FirstLight Announces COSTARS Authorized Supplier Status in Commonwealth of Pennsylvania
Press Releases
Albany, NY – September 28, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, Unified Communications and managed services to enterprises…
Northeastern Pennsylvania Purchasing Consortium Selects FirstLight for Regional WAN Connecting 17 Schools
Press Releases
FirstLight to Provide Internet, Ethernet, and DDoS Mitigation to Intermediate Units 18 and 19 Albany, NY – September 21, 2021 – FirstLight, a leading provider…
Webinar: Navigating the American Rescue Act
Events
View the FirstLight webinar on the American Rescue Act with government experts from Cisco’s Public Funding Office. Emily Moulton and Vince Siragusa – Public Funding…
FirstLight Enhances its Unified Communications Suite with Cloud-Based Webex Calling
Press Releases
Albany, NY – June 3, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, Unified Communications and managed services to enterprises…
How to Fortify Your DR Plan Against Ransomware
Tech Talk
With every passing month, a flurry of new studies shows the danger that ransomware poses to global IT infrastructure. Whether in finance, healthcare, government or…
Lackawanna College Selects FirstLight for Campus Connectivity to Fuel Its School of Petroleum and Natural Gas
Press Releases
School of Petroleum and Natural Gas trains tomorrow’s technicians using cutting-edge technology Albany, NY – May 12, 2021 – FirstLight, a leading provider of fiber-optic…
FCC Announces Date of May 12th for Eligible Residential Customers to Apply for Internet Discounts
Press Releases
Albany, NY – May 4, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, and voice services to enterprise and carrier…
New 10-Digit Dialing For NH, VT, NY Customers Required to Accommodate New Hotline
Press Releases
10-digit dialing starts April 24th to prepare for new 9-8-8 suicide prevention hotline Albany, NY – April 23, 2021 – FirstLight, a leading provider of…
Vermont Technology Alliance Announces New Board Members
Press Releases
The Vermont Technology Alliance, the business association representing Vermont’s tech sector, announces the recent addition of new board members. New members joining the Vermont Technology…
GreenPages Technology Solutions Partners With FirstLight
Press Releases
Award-winning hybrid cloud and managed services provider joins FirstLight’s growing Channel Partners program Albany, NY – April 7, 2021 – FirstLight, a leading provider of…
FirstLight to Provide Internet Discounts to Help Support Struggling Maine Households as Part of FCC Program
Press Releases
Albany, NY – March 30, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, and voice services to enterprise and carrier…
Plastics Manufacturer Keller Products Selects FirstLight for Disaster Recovery Solution
Press Releases
One of New England’s major plastics extrusion companies chooses FirstLight for data backup/recovery along with redundant fiber connectivity Albany, NY – January 20, 2021 –…
Is Your Disaster Recovery Plan up to Snuff? Part 2
Blog
After you’ve sketched out a DR plan, and created a template, it’s time for the next few steps in the process, including building your team…
FirstLight Awarded Contract for Mass. Higher Ed Consortium
Press Releases
The 2,000-member New England group purchasing organization awarded FirstLight as supplier for its members’ network infrastructure services Albany, NY – January 6, 2021 – FirstLight,…
Is Your Disaster Recovery Plan up to Snuff? Part 1
Blog
A disaster recovery (DR) plan is something that needs to be tested and revised regularly to evolve with the changing threat landscape. Along with protecting…
Year in Review: 2020, a Hard but Significant Year for FirstLight
Blog
2020 has been a hard year for all kinds of businesses. Because of the pandemic, organizations have needed to change the way they do business.…
Are Your Customers Getting the Attention They Deserve?
Blog
During the pandemic, many companies are working remotely, and so are their customers. Consumers are flooding contact centers with calls because visiting a physical location…
FirstLight Announces New Vice President of Carrier and Wholesale Sales
Press Releases
Albany, NY – October 25, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, Unified Communications and managed services to enterprise…
FirstLight to Sponsor NCAA College Hockey Tournament at Middlebury College
Press Releases
FirstLight has adopted a beloved event in the Eastern New York and Vermont region, and renamed it the FirstLight Great Northern Shootout.
What Does “Award-Winning Service” Really Mean?
Blog
Most organizations think (and say) their products and services are the best. But what really validates an organization’s reputation is when it is recognized for…
FirstLight Announces COSTARS Authorized Supplier Status in Commonwealth of Pennsylvania
Press Releases
Albany, NY – September 28, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, Unified Communications and managed services to enterprises…
Northeastern Pennsylvania Purchasing Consortium Selects FirstLight for Regional WAN Connecting 17 Schools
Press Releases
FirstLight to Provide Internet, Ethernet, and DDoS Mitigation to Intermediate Units 18 and 19 Albany, NY – September 21, 2021 – FirstLight, a leading provider…
Webinar: Navigating the American Rescue Act
Events
View the FirstLight webinar on the American Rescue Act with government experts from Cisco’s Public Funding Office. Emily Moulton and Vince Siragusa – Public Funding…
FirstLight Enhances its Unified Communications Suite with Cloud-Based Webex Calling
Press Releases
Albany, NY – June 3, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, Unified Communications and managed services to enterprises…
How to Fortify Your DR Plan Against Ransomware
Tech Talk
With every passing month, a flurry of new studies shows the danger that ransomware poses to global IT infrastructure. Whether in finance, healthcare, government or…
Lackawanna College Selects FirstLight for Campus Connectivity to Fuel Its School of Petroleum and Natural Gas
Press Releases
School of Petroleum and Natural Gas trains tomorrow’s technicians using cutting-edge technology Albany, NY – May 12, 2021 – FirstLight, a leading provider of fiber-optic…
FCC Announces Date of May 12th for Eligible Residential Customers to Apply for Internet Discounts
Press Releases
Albany, NY – May 4, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, and voice services to enterprise and carrier…
New 10-Digit Dialing For NH, VT, NY Customers Required to Accommodate New Hotline
Press Releases
10-digit dialing starts April 24th to prepare for new 9-8-8 suicide prevention hotline Albany, NY – April 23, 2021 – FirstLight, a leading provider of…
Vermont Technology Alliance Announces New Board Members
Press Releases
The Vermont Technology Alliance, the business association representing Vermont’s tech sector, announces the recent addition of new board members. New members joining the Vermont Technology…
GreenPages Technology Solutions Partners With FirstLight
Press Releases
Award-winning hybrid cloud and managed services provider joins FirstLight’s growing Channel Partners program Albany, NY – April 7, 2021 – FirstLight, a leading provider of…
FirstLight to Provide Internet Discounts to Help Support Struggling Maine Households as Part of FCC Program
Press Releases
Albany, NY – March 30, 2021 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, and voice services to enterprise and carrier…
Plastics Manufacturer Keller Products Selects FirstLight for Disaster Recovery Solution
Press Releases
One of New England’s major plastics extrusion companies chooses FirstLight for data backup/recovery along with redundant fiber connectivity Albany, NY – January 20, 2021 –…
Is Your Disaster Recovery Plan up to Snuff? Part 2
Blog
After you’ve sketched out a DR plan, and created a template, it’s time for the next few steps in the process, including building your team…
FirstLight Awarded Contract for Mass. Higher Ed Consortium
Press Releases
The 2,000-member New England group purchasing organization awarded FirstLight as supplier for its members’ network infrastructure services Albany, NY – January 6, 2021 – FirstLight,…
Is Your Disaster Recovery Plan up to Snuff? Part 1
Blog
A disaster recovery (DR) plan is something that needs to be tested and revised regularly to evolve with the changing threat landscape. Along with protecting…
Year in Review: 2020, a Hard but Significant Year for FirstLight
Blog
2020 has been a hard year for all kinds of businesses. Because of the pandemic, organizations have needed to change the way they do business.…
Are Your Customers Getting the Attention They Deserve?
Blog
During the pandemic, many companies are working remotely, and so are their customers. Consumers are flooding contact centers with calls because visiting a physical location…