Cookie Policy
FirstLight E911 Acknowledgement
FirstLight’s websites, advertisements, emails, and online services may use certain automatic data collection technologies such as cookies, web beacons, and pixel tags to collect data, including personal information, about you while you use our website, our products, and when you interact with us.
Collection of user data helps us to understand our users’ behavior, web searches, and where on our websites users have visited. Our website uses cookies to distinguish you from other users of our website, helps us to provide you with a good experience when you browse our website, and allows us to improve our website.
A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. When you visit www.FirstLight.net (or any of the FirstLight websites), our server recognizes the cookie, giving us information about your last visit to the website. Many browsers accept cookies automatically, but you can adjust your browser settings to disable automatic acceptance of cookies. If you choose not to use cookies, you may experience limited functionality of our website.
Information collected by cookies and similar technologies is treated as non-personal information, except to the extent under local law that IP addresses (or similar identifiers) are considered Personal Information.
Communications and Subscription Preferences
You have the choice to determine what information you receive from FirstLight about products and services, and how such information is received. You can specify your communication preferences at the subscription preferences page.
If you wish to stop receiving marketing and/or non-transactional emails, you may use the “unsubscribe” link in any email or visit the FirstLight unsubscribe page.
Please note this does not apply to transactional emails related to your business relationship with FirstLight. If you do not provide certain personal information, we may not be able to respond fully to your questions or provide updates. However, we will continue to use your Personal Information for essential purposes, such as notices about purchases, policy changes, or other matters required by law.
Data Security & Privacy
- Access to your Personal Information is limited to FirstLight staff and approved technology partners.
- FirstLight will not sell or give away your Personal Information to third parties.
Collection and Use of Non-Personal Information
When you access www.FirstLight.net (or other FirstLight websites), we may automatically collect non-Personal Information even if you don’t register.
Examples include:
- Operating system used
- Domain name of the referring website
- Number of visits and average time spent
- Pages viewed
We may use this data, and share it with affiliates, to improve website performance, content, and your user experience.
Your use of services may also generate communications or utilization data (e.g., IP address). Depending on local laws, this may be considered Personal Information. Where required, collection and processing of this data will only occur in compliance with applicable data privacy laws.
Blogs, Third Party Websites and Links
- FirstLight does not control or endorse these external sites.
- We are not responsible for their privacy practices.
Right to be Forgotten
Exceptions include:
- Information you have made public (forums, blogs, third-party postings).
- Data retention required by law.
- Technical limitations that prevent complete deletion.
We will make every effort to honor requests where possible if you withdraw consent and exercise your right to be forgotten.
Changes to this Privacy Policy
As our systems evolve, this Data Privacy Policy will also change. Updates will be posted at www.FirstLight.net with the most recent revision date.