Customer Login

Manage your FirstLight account easily with our e-bill portal.

FirstLight/Oxford (BayRing)/Sovernet (ION) Customer Logins

Former Oxford Networks and BayRing customer logins:

BillPay Portals

Oxford Networks BillPay Login Here >
BayRing BillPay Login Here >

Total-IP Portal

Total-IP User Login Here >
Total-IP Admin Login Here >
Conference Direct Login Here >

ONcbx Portal

ONcbx MyPhone User Portal Login Here >
ONcbx MyAccount Admin Portal Login Here >

Customer Support

Customer Service M-F 8 a.m. – 5 p.m. 1-888-832-4976
Technical Support: 24/7 800-520-9911
For telecom issues, please email
Non-critical Data Center Support, email

Email Logins

The ONmail service is now discontinued and we no longer offer any support for this product. Please contact BlueTie directly if you have any interest in their service.
Oxford Networks Legacy Customers using, & SmarterMail Login >

Former Sovernet customer logins:

Customer Support

Customer Service: M-F 8 am – 5 pm 1-888-832-4976
Business Technical Support: 24/7 877.877.2120 – option 3
Residential Tech Support: M-F 8 am – 5 pm 877.877.2120 – option 2

To Access Bill Pay Portal

Online Bill Pay Portal Login Here >

Email Logins

Sovernet Communications ( email accounts) Login Here >
ValleyNet ( email accounts) Login Here >
Innevi Webmail ( email accounts) Login Here >
Innevi Domain Webmail Login Here >
Innevi Domain Portal Login Here >
WebRyders / NetRyders ( email accounts) Login Here >

Other Online Tools

To Reset Your Sovernet Email Password Login Here >
CommPortal Manager Login Here >
Domain Registration Login Here >
Domain Manager Login Here >
Conference Bridge Login Here >
Dialup Number Lookup Go Here >
Protect Your Phone Go Here >

Accessing FirstLight’s e-bill Portal

E-bill portalFirstLight’s e-bill portal provides access to the advanced electronic billing and reporting capabilities you need to manage your account. From FirstLight’s e-bill, you can view, save and print your invoices as well as have the ability to make single or ongoing electronic payments.

Click Here to access the FirstLight Fiber e-bill Portal.

Remittance Address

In order to ensure that your payments are credited to the correct account, please mail all payments to the address below.

FirstLight Fiber
P.O. Box 1301
Williston, VT 05495-1301

Cpanel Login