Customer Login

Manage your FirstLight account easily with our e-bill portal.

FirstLight Fiber Customer Login and Information

Accessing FirstLight’s e-bill Portal

E-bill portalFirstLight’s e-bill portal provides access to the advanced electronic billing and reporting capabilities you need to manage your account. From FirstLight’s e-bill, you can view, save and print your invoices as well as have the ability to make single or ongoing electronic payments.

Click Here to access the FirstLight Fiber e-bill Portal.


Logins for former Oxford Networks and Bayring customers:

BillPay Portals

Oxford Networks BillPay Login Here >
BayRing BillPay Login Here >

ONcbx portal

ONcbx MyPhone User Portal Login Here >
ONcbx MyAccount Admin Portal Login Here >

Customer Support

Customer Service M-F 8 a.m. – 5 p.m. 800-520-9911
Technical Support: 24/7 800-520-9911
For telecom issues, please email ON-repair@firstlight.net
Non-critical Data Center Support, please email ON-teamrepair@firstlight.net

Email Logins

Oxford Networks Legacy Business customers using your own domain (@yourdomain.com) ONmail Login >
Oxford Networks Legacy Customers using @worldpath.net, @megalink.net & @oxfordnetworks.net SmarterMail Login >

Logins for former Sovernet customers:

Customer Support

Customer Service: M-F 8 a.m. – 5 p.m. 877.877.2120 – option 4
Business Technical Support: 24/7 877.877.2120 – option 3
Residential Technical Support: M-F 8 a.m. – 5 p.m 877.877.2120 – option 2

To Access Bill Pay Portals

Sovernet Online Payments (Payer Express) Login Here >
Sovernet Online Billing Portal Login Here >

Email Logins

Sovernet Communications (@sover.net email accounts) Login Here >
ValleyNet (@valley.net email accounts) Login Here >
Innevi Webmail (@innevi.com email accounts) Login Here >
Innevi Domain Webmail Login Here >
Innevi Domain Portal Login Here >
WebRyders / NetRyders (@webryders.net email accounts) Login Here >

Other Online Tools

To Reset Your Sovernet Email Password Login Here >
CommPortal Manager Login Here >
Domain Registration Login Here >
Domain Manager Login Here >
Conference Bridge Login Here >
Dialup Number Lookup Go Here >
Protect Your Phone Go Here >

Remittance Address

In order to ensure that your payments are credited to the correct account, please mail all payments to the address below.

FirstLight Fiber
P.O. Box 1301
Williston, VT 05495-1301

Cpanel Login