Responsible for Physical security at the data center – enroll new customer, escort customers, shipping/receiving, Generating reports, Data Entry.  Coordination and oversight of installation, repair, and routine maintenance for each assigned facilities asset. Coordinate internal resources, contractors/vendors for existing facilities and new construction, cabinet installations and service cross connections. Monthly common system capacity reporting for assigned facilities. SP Marketplace documentation of All Facilities / assets assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintenance and installation activities on major network infrastructure components.

• Works with Network Design Engineering to facilitate clean SOW packages, Understands power and grounding, HVAC / UPS architecture fundamentals.
• Basic understanding of test equipment i.e., Power/grounding / HVAC / UPS, all related / required testing equipment to conduct and troubleshoot the FirstLight infrastructure.
• Network Facilities Technician must understand access procedures for all relevant sites under their area of operation. .
• Preventative maintenance / reporting for infrastructure components i.e., HVAC, Emergency Generators, transfer switching, remote gen set operation, maintenance, and interface connections.
• Network Facilities Engineer has oversight of contract labor for end-to-end installation, test, turn-up, and maintenance of all infrastructure and common systems related projects.
• Participate in On-Call Rotation.
• Be available as Essential Personnel in emergency scenarios.
• When necessary, assist with Field Operations installation tasks.
• Completes special projects and other duties as assigned.
• Security services at the Data Center – access control, Data Entry, Shipping Receiving, Customer escorts and other items as needed\7

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed are representative of the qualifications, knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Basic understanding of CLR’s, Floor Plan diagrams, One Line power diagrams
• Work under a Service order workflow from internal systems
• Inventory control protocols, (i.e., use of PIC list / POR process in the accounting software
• SharePoint access / use of departmental, engineering and NOC related pages
• Troubleshooting process (i.e., point to point analysis)
• Basic understanding of AC / DC power architecture and operational fundamentals
• Basic Utility and Emergency Power Architecture and operational fundamentals
• Basic Field Test equipment operation (i.e., Power Measurement)
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.