Fiber Optic Network

For over 20 years, FirstLight has been building and operating its own fiber optic network, including fiber to the premises systems and fiber to the cell tower. The network, with core data and switching platforms achieving high uptime, is architected for services ranging from Dark Fiber to 100 Gigabit waves to Internet, voice services and more.

National cellular providers, CLECs, and hundreds of leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments rely on the power of FirstLight’s network to help them achieve their business objectives. We combine advanced networking technology with an experienced staff with comprehensive, proactive support.

Fiber Optic Network

By delivering services over our own advanced fiber optic network FirstLight’s services provide businesses more bandwidth, higher speeds, and greater reliability than copper, coax or wireless communication networks.

Benefits of FirstLight’s services:

  • Fiber-Based Services: Fiber optic connection for virtually unlimited bandwidth and a future-proofed network.
  • Dedicated Bandwidth: Customers receive the full rate capacity as specified for both upstream and downstream; bandwidth is not shared like what you can get from other providers.
  • Guaranteed Network Reliability: Measurable and guaranteed Quality of Service (QoS) levels, critical for managing a dispersed network and preventing packet loss, latency and jitter.
  • Scalable Capacity: Connections can be increased up to 100 Gbps based on your business needs.

The FirstLight fiber optic network is exclusively owned and operated by FirstLight; maintenance and repair is coordinated directly from our Network Operations Center (NOC) in downtown Albany, NY with a backup NOC in Manchester, NH.

Data Core

Our network design philosophy is based on the understanding that the telecommunications services we provide are vital to the sustainability and growth of your business. FirstLight’s core data network employs redundant equipment, connections, and power supplies. Our data network is comprised of dual equipment including redundant core routers, and FirstLight routes Internet traffic via multiple transit providers with geographically diverse paths.

FirstLight’s network is monitored 24×7×365 and our own technical personnel are kept continuously apprised of any changes in network status. All aspects of our data center environmentals are monitored including the room, ceiling, and underfloor temperatures, system usage, and network connections.

“By offering scalable services designed to accommodate growing bandwidth needs, FirstLight has been a key player in our transition, and the connection between our existing and new facilities has been seamless.”— Vermont Hard Cider Company

“FirstLight’s state-of-the-art network and data center facilities, as well as its regional expertise, provide us with reliable and secure services that we know our healthcare providers can depend on.”— New England Healthcare Consortium

“When it came to upgrading our IT infrastructure, security, and Voice over IP services, FirstLight easily met our requirements.”— Convenient MD

“By moving our Internet and WAN connections to FirstLight, we increased bandwidth to our stakeholders. This allows our students and staff to effectively access web-based software that supports and enhances instruction.”— Greater Johnstown School District

“Our network connections should never stand in the way of learning, and FirstLight’s services have allowed us to see that vision through, across all buildings within our district.”— Greater Johnstown School District

“FirstLight has enabled us to offer comprehensive solutions to our clients and, through our dealings with FirstLight, we have gained confidence in FirstLight’s network and capabilities – a combination that is imperative to our customers. We see the potential for this relationship to drive continued growth in the future.”— f6networks

“To ensure our overall operations are running strong for both our patients and employees, when it came to upgrading ConvenientMD’s Internet, IT infrastructure, security and Voice over IP services, we took several factors into consideration. FirstLight easily met these requirements; the company is locally based, and we can easily get to FirstLight’s data center when needed. FirstLight is also highly regarded for its data, cloud and voice services delivered via its own fiber optic network, and the customer service has been exceptional.
— George Murray, IT Manager at ConvenientMD