All News

Here’s the latest news from FirstLight!

Rethinking Customer Service in the Age of COVID

Rethinking Customer Service in the Age of COVID

The COVID-19 pandemic has caused companies to rethink the way they do business. How they deliver customer service is no exception. Companies that rely on contact centers need to find ways to manage employees who are working remotely. TechTarget recommended that...

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4 Ways Enterprise Leaders Can Meet IT Needs on a Budget

4 Ways Enterprise Leaders Can Meet IT Needs on a Budget

General Managers and IT leaders can sometimes be at odds over the technology budget. Business leaders are tasked with boosting the bottom line, and can sometimes view IT as a cost center instead of a profit center. Ultimately, they are on the same team. They both want...

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FirstLight Fiber to Acquire KINBER Assets

FirstLight Fiber to Acquire KINBER Assets

Transaction builds on FirstLight’s recent network expansion into Pennsylvania and will enable FirstLight to provide fiber-based broadband services to more entities throughout the commonwealth ALBANY, N.Y. – September 15, 2020 – FirstLight, a leading provider of...

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FirstLight Announces Large Dark Fiber Sale

FirstLight Announces Large Dark Fiber Sale

The dark fiber solution highlights FirstLight’s powerful network capabilities and ability to deliver multi-state, high quality, scalable solutions designed to meet today’s sophisticated connectivity requirements Albany, NY – September 15, 2020 – FirstLight, a leading...

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5 Crucial Data Security Focus Areas

5 Crucial Data Security Focus Areas

The threat landscape is constantly changing as cybercriminals adapt and seek new ways to exploit weaknesses. Cybercriminals change their attack vectors, ferreting out new vulnerabilities and tweaking malware to make it more effective. The types of threats your company...

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A.J. Letizio Chooses FirstLight

A.J. Letizio Chooses FirstLight

One of the Northeast’s largest foodservice marketing agencies chooses FirstLight for fiber-based Internet connectivity and hosted phones at its new corporate office Albany, NY – September 9, 2020 – FirstLight, a leading provider of fiber-optic data, Internet, data...

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5 Reasons Why Education Needs SD-WAN

5 Reasons Why Education Needs SD-WAN

Since the pandemic began, K-12 schools, colleges, and universities have been forced to rely on remote learning. Most educational institutions have chosen to begin the new school year with either online learning or a combination of online and classroom instruction. The...

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FirstLight Completes Acquisition of TruePath Technologies

FirstLight Completes Acquisition of TruePath Technologies

Acquisition Bolsters FirstLight’s Managed Services Offerings ALBANY, NY – September 1, 2020 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast and...

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3 Ways to Make the Most of Your Remote Workforce

3 Ways to Make the Most of Your Remote Workforce

When the pandemic started, many businesses thought the shift to a remote workplace would be temporary. Now, it looks like organizations are in it for the long haul. Experts in workplace application development at Workforce reported that companies insist remote working...

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4 Things Leaders Can Do Today to Increase Gender Diversity & Empower Women in the Telecommunication and Technology Field

New Hampshire Judicial Branch Selects FirstLight

Project includes implementing a Unified Communications solution including new handsets, hardware, and conference lines to connect New Hampshire courts Albany, NY – August 27, 2020 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud, and...

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6 Criteria for a Data Center

6 Criteria for a Data Center

Today, companies have many options for data center. Data centers can be built on-premises, hosted in various cloud models, or staged at a colocation. According to Market Research Posts, housing a data center in a colocation is growing in popularity, with the market...

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FirstLight Completes Acquisition of PrimeLink

FirstLight Completes Acquisition of PrimeLink

Acquisition adds to FirstLight’s growing network in Upstate New York ALBANY, NY – August 24, 2020 – FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud and unified communications services to enterprise and carrier customers throughout the...

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3 Top IT Challenges for Municipalities

3 Top IT Challenges for Municipalities

Every type of organization faces IT challenges. These challenges are often unique to the industry in which the business operates. Industries have different technology requirements and need to deliver diverse business services to their clients and customers. In...

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How to Raise Your Business Collaboration Game 

How to Raise Your Business Collaboration Game 

Business collaboration has long been praised for its ability to increase employee satisfaction and encourage innovation. IDC predicted that by 2024, businesses that have collaborative workplaces will have 30% lower employee attrition and 30% higher productivity. ...

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Is Your Disaster Recovery Ready for Anything?

Is Your Disaster Recovery Ready for Anything?

These days, everyone is in full preparedness mode. People are sheltering in place, wiping down surfaces, and donning face masks if they go out. Companies need to extend this mindset to their disaster recovery strategies. ITWeb, a technology news source, reported that...

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4 Things Leaders Can Do Today to Increase Gender Diversity & Empower Women in the Telecommunication and Technology Field

FirstLight Expands Executive Leadership Team

Three new executives further amplify the team’s leadership talent and support the Company’s continued growth Albany, NY – July 29, 2020 - FirstLight, a leading provider of fiber-optic data, Internet, data center, cloud and voice services to carrier and enterprise...

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5 Reasons Why Healthcare Organizations Need SD-WAN

5 Reasons Why Healthcare Organizations Need SD-WAN

Anyone that is daring enough to work in Healthcare IT deserves a high level of respect.  Healthcare is complex, and managing transformation with so many competing priorities is not for the faint of heart. Healthcare organizations don’t always have the luxury of...

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How to Be Remote Workplace-Ready

How to Be Remote Workplace-Ready

Companies of all types have needed to adapt quickly to a larger remote workplace. Some were remote workplace-ready, while others needed to make a lot of adjustments. The takeaway is that businesses should always be prepared to support remote workers. Workforce, a...

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