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How to Choose the Right Internet Provider for Your Business

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14 Questions IT Leaders Ask Before Making a Decision Intro Choosing an internet provider used to be simple. Today, it’s anything but. Between fiber, cable, wireless, SLAs, and a growing list of vendors offering overlapping services, IT leaders are being asked to make decisions that directly impact uptime, performance, and user experience—often without clear guidance

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FirstLight’s Net Promoter Score: Why Customers Rate Us Higher, Even After Service Issues

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Every provider talks about uptime.   Fewer talk about what happens when something goes wrong. At FirstLight, we think that’s the real test. Because no network or technology is perfect. Issues happen. What matters is how quickly they’re resolved, how clearly you’re supported, and whether your provider actually takes ownership. That’s where we’re different. Our

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FirstLight Expands Bedford, NH Data Center

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BEDFORD, N.H. — March 10, 2026 — FirstLight, a leading provider of digital infrastructure and technology solutions in the Northeast, today announced a significant expansion of its Bedford, New Hampshire data center. The expansion adds approximately 25% more data center space, along with additional power and cooling infrastructure, supporting up to 100 additional racks and

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FirstLight and Green 4 Maine Partner to Power a New Era of Green Data Center Technology in Northern Maine

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Albany, NY – October 28, 2025 – FirstLight, a leading provider of digital infrastructure services throughout the Northeast and mid-Atlantic, has partnered with Green 4 Maine to transform Northern Maine into a premier destination for next-generation green data centers. Together, the companies are opening the door for AI innovators and cloud providers to tap into

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