Fees, Surcharges and Taxes

Taxes and Charges

Taxes can be complicated – but we’ll make this part easy for you. Below is a quick, easy to understand summary of FirstLight taxes and charges that may be applied to your account based on the types of products you purchase and your service address.

Rates as of 1/31/25. Please note not all of the charges detailed below will apply to your account.

If you have any questions about your invoice or any charge, tax, surcharge or fee that appears on your bill, please contact us by email at [email protected] or by phone at 1-888-832-4976.

Surcharges, Fees, and Taxes

Surcharge / Fee / Tax
Note
State
Rate
Communications Services Tax
New Hampshire tax on the purchase of telecommunications services
NH
7.00%
Connecticut TRS Surcharge
CT

.05%

ConnectME
A surcharge on intrastate services to support universal availability of broadband in Maine.
ME
0.25%
ConnectME Fund – Wireline
This is in addition to the percentage based rate of 0.25%
ME
$0.10
Cost Recovery Fee
This fee allows FirstLight to recover expenses such as, but not limited to, federal and state regulatory and license fees, fees to fund telecommunications relay services, fees and assessments on our network facilities and services, property taxes, and costs associated with North American Numbering Plan Administration. It is neither government-mandated nor a tax. These charges, including the amount and what’s included, are subject to change from time to time.
All States
2.5% – 2.75%
E911
State-authorized charge to support the emergency enhanced 911 database and network
NY
$0.35 – $1.00
NH
$1.00
ME
$.45
MA
$1.50
PA
$1.65
Tiered rating – rate is cheaper for additional lines
CT
$0.68
RI
$1.00
NJ
$0.90
MD
$1.00
OH
$0.50
DE
$0.60
VT
Universal Service Funding
All Other States
$0.35
Federal Excise Tax
Federal tax applied to local telecommunications services, except installation charges and certain bundled products.
All States
3.00%
FCC Line Charge
A fee authorized by the FCC on each telephone line
MA
$6.44
NH
$6.18
NY
$6.44
ME & PA Single Line Bus
$6.50
ME & PA Multi-line Bus
$9.20
A fee authorized by the FCC on each high capacity line
MA
$32.20
NH
$30.90
NY
$32.20
ME
$46.00
Federal Universal Service Fee (FUSF) Surcharge
Currently at 34.6% – range since 2020 is 19.6% – 36.6%
Federal
36.60%
Federal USF Surcharge – VOIP
Federal USF for VOIP services (Safe Harbor discount – based on percentage of “Interstate” usage)
Federal
36.60%
Intrastate Access Recovery
Surcharge on each telephone line that recovers revenue changes due to recent orders of the FCC.
All States
$3.00
Maine School and Library Fund Surcharge
Per line – Max 25 Lines
ME
$0.21
New York Local District Tax
Applies to local services provided in the relevant school districts and is in addition to other applicable sales taxes.
NY School Districts
Up to 11%
New York Local Transit Tax
Applies to local services provided in the relevant municipality and is in addition to other applicable sales taxes.
NY (Buffalo, Rochester & Yonkers)
Up to 3%
O&M Surcharge
Surcharge to recover state-specific operations and maintenance services that are not covered by service charges. Charge is per invoice.
NY & VT
$3.25
PA Utility Gross Receipts and Surcharge

PA

5%
NY (other municipalities)
Up to 1%
Pre-subscribed Interexchange Carrier Charge (PICC)
A charge authorized by the FCC on each telephone line where FirstLight is not the long distance carrier.
All States
$3.00
A charge authorized by the FCC on each high capacity circuit where FirstLight is not the long distance carrier.
All States
$7.50
A charge authorized by the FCC on each high capacity circuit where FirstLight is not the long distance carrier.
ME
$5.50
Sales Tax
Tax on the sale of services and equipment.
MA
6.25%
ME
5.50%

NY State

4.00%
NY County
Up to 3%
NY City
Up to 11%
NY School
Up to 11%
NY Certain calls
5.00%
PA
6.00%
CT
6.35%
VT City (Burlington, Dover, Manchester, Middlebury, S Burlington, Stratton, & Williston VT)
1.00%
State USF
Subject to change without notice. A surcharge set periodically by the state to fund the universal availability of telephone services. In Maine, funds also support the Communications Equipment Fund, public-interest payphones, and telecommunications relay service. In Vermont, the USF funds E911 services, Lifeline program services and Telephone Relay Services for the deaf and hard of hearing.
VT
2.40%
State USF

Per Line – Max 25 Lines

ME
$0.44
Statutory Gross Receipts
Description NY Telecom Excise Surcharge (CT-186e)
NY
2.5641%
Telecom Sales Tax
Vermont tax on purchase of telecommunications services.
VT
6.00%
City (Burlington, Dover, Manchester, Middlebury, S. Burlington, Stratton & Williston)
1.00%
USF Administrative Fee
This fee is applied to all applicable charges to recover internal administrative costs incurred by FirstLight in conjunction with its federal and state Universal Service Fund contributions. It is neither government-mandated nor a tax.

Federal

0.50%

Rev: 6-19-25

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