- Backup and Recovery (PDF)
- Case Study: ConvenientMD (PDF)
- Case Study: Pinkerton Academy (PDF)
- Cloud Collaboration-UCaaS Features (PDF)
- Cloud Collaboration-UCaaS Data Sheet (PDF)
- Cloud Communications (PDF)
- Cloud Connectivity (PDF)
- Cloud Overview (PDF)
- Colocation Facilities (PDF)
- Constant Ping Test for Windows (PDF)
- Corporate Overview (PDF)
- Dark Fiber (PDF)
- Data-Center-AlbanyNY (PDF)
- Data-Center-BangorME (PDF)
- Data-Center-BrunswickME (PDF)
- Data-Center-BrunswickME-driving directions (PDF)
- Data-Center-BurlingtonVT (PDF)
- Data-Center-PortlandME (PDF)
- Data-Center-ManchesterNH (PDF)
- Data-Center-PortsmouthNH (PDF)
- Data-Center-RomulusNY (PDF)
- Disaster Recovery (PDF)
- Ethernet Access (PDF)
- Ethernet Overview (PDF)
- FirstLight FilteredNet (PDF)
- IBM Power8 (PDF)
- Internet (PDF)
- Lit Building Flyer-show you the light (PDF)
- Lit Building Flyer (PDF)
- Migrating from BroadCloud to Metaswitch (PDF)
- Network Map (PDF)
- Partner Program overview (PDF)
- Sophos UTM (PDF)
- testimonials June2017 (PDF)
- Top 10 Reasons (PDF)
- UCaaS Datasheet (PDF)
- UCaaS Features (PDF)
- Virtual Desktop (PDF)
- Veeam Features & Functionality (PDF)
- vPBX-overview-with-configuration (PDF)
- vPBX-overview-with-features (PDF)
- vPBX-Quick Guide-Time Groups (PDF)
- vPBX-Quick Guide-Auto Holiday Scheduling (PDF)
- When a Gig isn’t a Gig (PDF)
- White Paper: C-Level Guide to Managing Technology Risk (PDF)
- White Paper: When Milliseconds Matter – Healthcare Network Services Buying Guide (PDF)
- Trouble Reporting and Escalation Process (PDF)
- Trouble Reporting and Escalation Process-Carrier (PDF)
Trouble Reporting Information
Case Studies
Greater Johnstown School District Case Study
A FirstLight Case Study Greater Johnstown School District FirstLight Internet and Dark Fiber Services Increase Bandwidth and Productivity for Students and Faculty in the New York School District CHALLENGE The Greater Johnstown School District of Fulton County, New York is a public school accredited by the NYS Education Department, serving approximately 1,800 students in universal … Read More
New Hampshire Judicial Branch
A FirstLight Case Study New Hampshire Judicial Branch CHALLENGE The New Hampshire Judicial Branch is comprised of supreme, superior, district, family and probate courts for the State of New Hampshire. The court system’s mission is, to preserve the rule of law and protect the rights and liberties guaranteed by the United States and New Hampshire … Read More
Schenectady Radiologists, PC (SRPC Medical Imaging)
FirstLight Fiber Case Study THE OPPORTUNITY Schenectady Radiologists, PC (SRPC Medical Imaging) is a quality medical imaging services provider, operating imaging centers in Niskayuna and Guilderland, New York, as well as local hospitals since the 1970s. The physicians of SRPC are widely respected for their expertise and for leveraging the best technology available in order … Read More