Local Support

Locally based service and support

FirstLight offers locally based support teams in all the markets we serve. Our Headquarters location is in Albany, NY and we operate Network Operations Centers (NOC) in Albany and Victor, New York, Brunswick, Maine and Portsmouth, NH. In addition, we have offices in Buffalo, Binghamton, and Romulus, NY, Portsmouth and Manchester, NH, Lewiston, ME and Williston, VT. The FirstLight team provides superior services, backed with the understanding that our clients’ mission-critical communication needs demand comprehensive, proactive support.  

We continue to invest in the local community expanding access to high-quality broadband throughout the region.  

Corporate Overview

We provide a full complement of cost-effective, high-quality, scalable telecommunications services to retail and wholesale customers throughout the Northeast and mid-Atlantic.

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Network Map

Carrier-Grade Network

Take advantage of our carrier-grade network

Exclusively owned and operated by FirstLight, the FirstLight regional network spans approximately 25,000 route miles, nearly 13,000 lit locations, with access to an additional 125,000 locations, in six states with connectivity to Montreal. Our network is designed as an ultra-high availability system and is architected to provide scalable services from 5 Mbps to 100 Gbps.  

Customized Solutions

Fully customizable solutions

We offer businesses a full suite of advanced fiber optic communications services including Data, Internet, Voice, Cloud Communications, and Data Center.  We are proud to serve customers representing a wide range of industries:  

  • Carriers  
  • Wireless Providers  
  • MSOs  
  • Banking and Finance  
  • Healthcare  
  • K-12 Learning
  • College/University Higher Learning
  • Research and Educational Organizations  
  • Public Safety Agencies  
  • State and Local Government  
  • Professional Services  
FirstLight offers businesses a full suite of advanced fiber optic communications services including Data, Internet, Voice, Cloud Communications, and Data Center.

Financial backing

Solid financial backing

FirstLight has strong financials and is a portfolio company of Antin Infrastructure Partners. Antin provides the guidance and financial backing necessary for FirstLight’s continued growth. Given its solid financial backing, FirstLight is well positioned to take on and successfully complete projects of all sizes.  

Reach Out

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