Consulting, Assessment and Implementation

Put our expertise to the test…

Clients can get the most out of their equipment investment with FirstLight's assistance.

Do you have the staff and resources to address your current and future needs? Our flexible engineering agreements make it easy to help with projects, plug gaps in staffing or to ensure your technology is running smoothly and securely.

Our areas of expertise:
  • Routine upgrades and bug fixes
  • Hardware installation
  • Network assessments
  • Device management
  • Monitoring assistance


Our ESAs are designed to fit your needs, not the other way around…

An enterprise customer, experiencing expansive growth and limited visibility into network assets, levered FirstLight for our diverse set of specialized engineers.

“I felt confident entrusting them with the transformation and management of our infrastructure to parallel the growth of our organization”

Chief Information Officer, ESA Customer
An Engineering Services Agreement (ESA) with FirstLight lets clients focus on what they do best: serving their customers, employees, and partners.
Keep network operations running smoothly using FirstLight's industry-leading, round-the-clock Network Operations Center

Support/Network Operations Center

Meet the new force-multiplier: our Network Operations Center

We’re on top of it 24×7 so you don’t have to be. Our Network Operations Center (NOC) is maintained by dedicated engineering staff who are ready to jump into action for our ESA clients. FirstLight maintains a Cisco Managed Service Provider (CMSP) and Gold Service Provider designation along with countless other certifications from the partners we work with—all so we can keep your IT operations running smoothly.

Connect With Us

Looking for an Engineering Services Agreement that meets your specifications and requirements? Connect with our experts and we’ll give you the fine-grain details.