Customer Service, Billing & Repair Contact Information Please Call 888-832-4976

Customer Repair

Customer Repair provides technical assistance for your home and business. Businesses should contact Customer Repair for technical support for webhosting, email, data centers, cloud services, voice, internet, data, hosted services, and engineering services for Cisco Infrastructure. Customers calling for their home will obtain support for their internet, DSL, telephone services.

Urgent Requests: 1-833-484-0404

Non-urgent Requests: Repair@firstlight.net

Customer Service & Billing

1-888-832-4976 (menu option #3)

8am-5pm (EST) Monday – Friday

Non-urgent Requests: CustomerService@firstlight.net

Or Request Info and one of our sales professionals will contact you within 24 hours.

Ticketing Portal

To open and manage a trouble ticket or deal with service change requests, click here. If a matter is urgent, we encourage a phone call into the Customer Repair center for interactive troubleshooting.

Urgent Requests: 1-833-484-0404

Non-urgent Requests: Repair@firstlight.net

Customer Support in Maine

Maine – in Albany Township (parts of), Andover, Bethel, Bryant Pond, Buckfield, Canton, Hartford, Hebron, Locke Mills, Mason Township (parts of), Minot (parts of), Newry, North Norway, North Turner, Roxbury Pond, Sumner, Turner, Upton, West Bethel, West Paris, Woodstock.

Phone: 1-833-673-9911

Email: ON-custsrvc@firstlight.net

Former ColoSpace Customers

Customer Service will assist you with billing questions, add/remove services, order status, and general inquiries.

Call: 1-888-583-9200

Email: support@colospace.com

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