Customer Service, Billing & Repair Contact Information

Network Operations Center

Our geographically diverse 24x7x365 Network Operations Center (NOC) provides technical assistance for your home and business. The NOC is a single point of contact for Internet, Transport, Dark Fiber, Telephony, Managed Products, and Engineering Services for Cisco Infrastructure.

Cell Tower and Mobility Services: 1-855-293-0779

Technical Assistance for all other services: 1-833-484-0404

Non-urgent Requests: [email protected]

Data Center and Cloud Services Support

Our 24x7x365 Data Center and Cloud Services Support center is a single point of contact for Cloud, Colocation and Data Center services.

Call: 1-833-484-0404 Option 2, Option 2

Email: [email protected]

Customer Service & Billing

1-888-832-4976 (menu option #3)

8am – 5pm (EST) Monday – Friday

Non-urgent Requests: [email protected]

Customer Support in Maine

Customer Support, Service, Billing and Repair for These Maine Towns:

Maine – in Albany Township (parts of), Andover, Bethel, Bryant Pond, Buckfield, Canton, Greenwood, Hartford, Hebron, Locke Mills, Mason Township (parts of), Minot (parts of), Newry, North Norway, North Turner, Roxbury Pond, Sumner, Turner, Upton, West Bethel, West Paris, Woodstock.

Phone: 1-833-673-9911

Email: [email protected]

Planning to dig? Locate underground fiber optic cables at Dig Safe® 1-888-344-7233 -or- 811