How Secure is Your Internet?
Some providers say they offer DDoS prevention and mitigation but the devil is in the details on how well it works. The right Internet connection should be paired with the right DDoS solution, which means preventing attacks and mitigating attacks while minimizing the impact it will have on performance. Learn more about FirstLight’s DDoS solution.
Your provider should be focused on directly connecting your users with as much content and cloud applications as possible. This reduction in latency as well as the reduced number of hops and content caching can dramatically improve your experience. After all, why should you settle for anything less?
Built-in Redundancy & SLAs
For an Internet connection to be right for you, it has to be available. While no network is infallible, your provider should be working hard to build in redundancy, including regional connections that route traffic around major hubs during disruptions. Don’t just settle for “best effort” Internet. Insist upon an SLA that offers both an availability guarantee as well as a promise of quality.
We Love Our Customers!
And it looks like the feeling is mutual. Our Net Promoter Score (NPS) is 12 points above the industry average, and we work hard every day to keep it that high. Our customers trust us with some of the most important aspects of their IT, which is why we strive to operate one of the most sophisticated and resilient fiber networks in the Northeast and Mid-Atlantic.