PrimeLink is Now FirstLight!
Earlier this year, PrimeLink was acquired by FirstLight, a leading provider of Internet, data center, cloud, unified communications, and managed services. This acquisition complements FirstLight’s existing portfolio of solutions, leveraging one of the largest low-latency fiber optic networks in the Northeast. Through this acquisition, customers can take advantage of a broader array of products and solutions.
While our name may change, we will continue to provide customers with the high-quality service they have come to expect from PrimeLink.
For questions regarding customer service or billing, contact firstname.lastname@example.org or call 1-888-832-4976 during the hours of 8 a.m. and 5 p.m. For more information on the PrimeLink acquisition, click here.
Please note – the new billing remittance address is:
P.O. Box 1301
Williston, VT 05495-1301
SO, WHY CHOOSE FIRSTLIGHT?
Locally-Based Service and Support
FirstLight offers locally-based support teams in all of the markets we serve, and we now have more resources and employees in the states of Massachusetts and New Hampshire as a result of this acquisition. The FirstLight team is dedicated to providing superior services, backed with the understanding that our clients’ mission-critical communication needs demand comprehensive, proactive support.
Exclusively owned and operated by FirstLight, the FirstLight regional network now spans ~19,000 route miles of fiber* and more than 9,000 lit locations, with access to more than 30,000 locations in six states with connectivity to Montreal. Our network is designed as an ultra-high availability system and is architected to provide scalable services from 5 Mbps to 100 Gbps.*
* Not available in all locations.
Complete Set of Services Geared for Today’s Businesses
FirstLight offers businesses a full suite of advanced fiber optic communications services including Data, Internet, Unified Communications, Managed Services, Cloud Services and Data Center. We offer customized solutions designed to meet unique client requirements in order to address the increasing demand for high-end applications and services.
We are proud to serve customers representing a wide range of industries:
- Wireless Providers
- Banking and Finance
- K-12 and College/University Education
- Research and Education Organizations
- Public Safety Agencies
- State & Local Government
- Professional Services
- Fully Customizable Solutions
Solid Financial Backing
FirstLight has strong financials and is privately-owned by Antin Infrastructure Partners. Antin provides the guidance and financial backing necessary for FirstLight’s continued growth. Given its solid financial backing, FirstLight is well positioned to take on and successfully complete projects of all sizes.