Earlier this year, PrimeLink was acquired by FirstLight, a leading provider of Internet, data center, cloud, unified communications, and managed services. This acquisition complements FirstLight’s existing portfolio of solutions, leveraging one of the largest low-latency fiber optic networks in the Northeast. Through this acquisition, customers can take advantage of a broader array of products and solutions.
While our name may change, we will continue to provide customers with the high-quality service they have come to expect from PrimeLink.
For questions regarding customer service or billing, contact [email protected] or call 1-888-832-4976 during the hours of 8 a.m. and 5 p.m. For more information on the PrimeLink acquisition, click here.
Please note – the new billing remittance address is:
P.O. Box 1301
Williston, VT 05495-1301
FirstLight offers locally based support teams in all the markets we serve. Our Headquarters location is in Albany, NY and we operate Network Operations Centers (NOC) in Albany and Victor, New York, Brunswick, Maine and Portsmouth, NH. In addition, we have offices in Buffalo, Binghamton, and Romulus, NY, Portsmouth and Manchester, NH, Lewiston, ME and Williston, VT. The FirstLight team provides superior services, backed with the understanding that our clients’ mission-critical communication needs demand comprehensive, proactive support.
We continue to invest in the local community expanding access to high-quality broadband throughout the region.
Fully customizable solutions
We offer businesses a full suite of advanced fiber optic communications services including Data, Internet, Voice, Cloud Communications, and Data Center. We are proud to serve customers representing a wide range of industries:
- Wireless Providers
- Banking and Finance
- K-12 Learning
- College/University Higher Learning
- Research and Educational Organizations
- Public Safety Agencies
- State and Local Government
- Professional Services