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For years, only large corporations could afford full-featured telecommunication systems. However, advancements in VoIP technology have put these systems within reach for small and medium-sized organizations. Tech.co, a news resource for tech startups, reports that small companies that switch to VoIP realize cost reductions of up to 40% on local callsand up to 90% on … Read More

Are You Ready When Ransomware Strikes?

Not If, but When As the recent WannaCry attack demonstrates, ransomware attacks are becoming more sophisticated and their high-profile nature is hard to ignore. Today, even seasoned users can slip up and click a link they shouldn’t. For example, you might be tricked by an e-mail that looks like it’s coming from your CFO where … Read More

FirstLight has had an incredibly exciting year with unprecedented growth. That expansion continued today, as the leading fiber-optic bandwidth infrastructure services provider operating in the Northeast completed the next step in its integration process with Sovernet Communications (“Sovernet”) – rebranding Sovernet as FirstLight. Both FirstLight and Sovernet have been serving the communications needs of Vermonters for more … Read More

How VoIP Systems Work

Voice over internet protocol (VoIP) has only been around since the 1990s, but it has swiftly taken over telephony. According to a report by Zion Research, the VoIP market will soar to $140 billion by 2021, with an annual growth rate of 9.1%.  A closer look at how VoIP works will explain why its popularity … Read More

3 Key Ways VoIP Can Improve Company Operations

Although voice over internet protocol (VoIP) has been around for a while, many small and mid-sized businesses (SMBs) have not yet taken advantage of its benefits. As SMBs continue to rely on legacy telephony systems, their customers may be irritated by poor call quality and the challenges of reaching the right person.  The impression that VoIP … Read More

How Fiber Optics Have Changed Business

The ability to transmit data using pulses of light has opened the door for many world-changing innovations in medicine, manufacturing, and communications. One of the earliest applications of fiber optics was the development of laparoscopes that enable minimally invasive surgical procedures. Further advancements in the technology ushered in the era of high-speed communications. The main … Read More