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How Unified Communications Transforms the Workplace

MEmployees have more ways to communicate with each other than ever before. They use email to send documents and messages. Instant Messaging (IM) allows them to have quick, real-time conversations. Web conferencing enables co-workers and clients to conduct face-to-face meetings remotely. Every employee has his or her favorite way to communicate. Problems develop when companies … Read More

How VoIP Systems Work

Voice over internet protocol (VoIP) has only been around since the 1990s, but it has swiftly taken over telephony. According to a report by Zion Research, the VoIP market will soar to $140 billion by 2021, with an annual growth rate of 9.1%.  A closer look at how VoIP works will explain why its popularity … Read More