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VoIP

What to Expect from Our Finger Lakes Acquisition

In 2017, a lot of exciting changes happened at FirstLight. Mergers with Oxford Networks and Sovernet Communications have enabled us to add to our already extensive fiber optic network, making us one of the leading fiber-based providers in the Northeast. The New Year kicks off with our customers benefitting from the integration of Finger Lakes … Read More

3 Great Opportunities Created by Fiber Connectivity

While companies used to rely on copper cable, fiber optics has become the standard for business connectivity. Statista predicted that by 2018 the demand for fiber optic cabling will rise to 325 million fiber kilometers, a significant leap from the expected 280 million fiber kilometers in 2015. Companies that have been using fiber optics for a while … Read More

How VoIP Saves Your Business Money

Some companies may hesitate to switch to voice over internet protocol (VoIP) because they believe the rumor that it is too expensive for most companies to implement. The premise of moving to VoIP seems especially daunting for mid-sized businesses that operate on small budgets. Newer technologies can be more expensive, but VoIP isn’t new – … Read More

For years, only large corporations could afford full-featured telecommunication systems. However, advancements in VoIP technology have put these systems within reach for small and medium-sized organizations. Tech.co, a news resource for tech startups, reports that small companies that switch to VoIP realize cost reductions of up to 40% on local callsand up to 90% on … Read More

How VoIP Systems Work

Voice over internet protocol (VoIP) has only been around since the 1990s, but it has swiftly taken over telephony. According to a report by Zion Research, the VoIP market will soar to $140 billion by 2021, with an annual growth rate of 9.1%.  A closer look at how VoIP works will explain why its popularity … Read More

3 Key Ways VoIP Can Improve Company Operations

Although voice over internet protocol (VoIP) has been around for a while, many small and mid-sized businesses (SMBs) have not yet taken advantage of its benefits. As SMBs continue to rely on legacy telephony systems, their customers may be irritated by poor call quality and the challenges of reaching the right person.  The impression that VoIP … Read More

What’s New for VoIP in 2017?

Voice over internet protocol (VoIP) has transformed the way companies work by enabling fast and reliable internal and external communications through a broadband internet connection. Efficient communication means improved workflows that result in increased productivity and profit. The workplace dynamic is changing in ways that demand more from VoIP technologies. Employees are spending more time … Read More