Healthcare

Uptime & resiliency in Healthcare IT starts with the right foundation. FirstLight can help.

FirstLight’s 15,000-mile fiber optic network…

provides ultra-low latency private ethernet and Internet solutions with options for redundancy and diverse pathways and routing. We understand how critical it is for healthcare organizations to expect reliable uptime and bandwidth to support the pace of change in HIT.

FirstLight’s data centers and cloud computing solutions…

undergo rigorous SOC 2, Type 2 and HIPAA audits at least once per year, and are part of a HIPAA compliant solution for our healthcare customers.

Communication…

is at the heart of every successful healthcare organization. When layered on top of FirstLight’s fiber network services, advanced voice solutions provide the very best in voice quality and reliability. We offer a suite of products including cloud-based hosted phone systems, call center solutions, and collaboration tools, as well as standard services like PRI/SIP.


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“All of our needs were met quickly and completely by the FirstLight team; making this upgrade seamless.”— AMRI

“With FirstLight’s help, we were able to once again enhance our network’s capacity and reliability.”— AMRI

“Because of its responsiveness and adaptability to our needs, FirstLight has been a trusted partner to AMRI for more than a decade.”— AMRI

“With FirstLight’s Ethernet service, provisioned over FirstLight’s own fiber optic network, SRPC is operating more efficiently.”— SRPC Medical Imaging

“What used to take 15 minutes has now decreased to just 2-3 minutes, allowing SRPC to do more readings, and the connectivity between our offices and external work stations is instantaneous, so our doctors can be anywhere and easily access the images they need.”— SRPC Medical Imaging

“The local, personalized and prompt service we have received from FirstLight has been exceptional.”— SRPC Medical Imaging

“Switching from copper to fiber-based services has saved us time and money, and as our data needs increase, our network is now at a point where it’s easily upgradable to higher bandwidth.”— SRPC Medical Imaging

“For more than a decade, we’ve been highly satisfied with FirstLight’s fiber-based services.”— Derry Medical Center

“When the time came for a network upgrade, FirstLight was the obvious choice for ensuring excellent, high speed services, backed by always-attentive, personalized customer support.”— Derry Medical Center

“FirstLight Fiber’s Internet connectivity is very reliable and our user experience has been remarkably consistent for both our locally based and remote field staff”— Visiting Nurse and Hospice for Vermont and New Hampshire (VNH)

“FirstLight was able to adapt to our needs in ways that some other vendors could not.”— Visiting Nurse and Hospice for Vermont and New Hampshire (VNH)

“From providing a great self-serve portal for DNS management to the team’s localized support, working with FirstLight has been very beneficial”— Visiting Nurse and Hospice for Vermont and New Hampshire (VNH)

“FirstLight’s state-of-the-art network and data center facilities, as well as its regional expertise, provide us with reliable and secure services that we know our healthcare providers can depend on.”— New England Healthcare Consortium

“When it came to upgrading our IT infrastructure, security, and Voice over IP services, FirstLight easily met our requirements.”— Convenient MD

“To ensure our overall operations are running strong for both our patients and employees, when it came to upgrading ConvenientMD’s Internet, IT infrastructure, security and Voice over IP services, we took several factors into consideration. FirstLight easily met these requirements; the company is locally based, and we can easily get to FirstLight’s data center when needed. FirstLight is also highly regarded for its data, cloud and voice services delivered via its own fiber optic network, and the customer service has been exceptional.
— George Murray, IT Manager at ConvenientMD

“We needed to find a company that would deliver on their promises, and we were quite pleased when we discovered FirstLight.”— Eyesight Ophthalmic Services

“Since working with FirstLight, even in severe weather... we never lost our Internet or phone lines, and any issues or questions we had were addressed immediately. That’s something we couldn’t say about any other provider we’ve worked with.”— Eyesight Ophthalmic Services