The Vermont Teddy Bear Co. Chooses 100 Mbps Internet Services for its Vermont-Based Headquarters

Vermont Teddy Bear logoFirstLight Fiber, a facilities-based telecommunications service provider operating in Upstate New York and Northern New England, announced today that , the largest handcrafter of teddy bears in North America, has selected FirstLight’s fiber-based, high-speed Internet services for its corporate headquarters in Shelburne, VT. FirstLight’s dedicated 100 Mbps connection will support The Vermont Teddy Bear Co.’s business operations and represents a significant upgrade to the company’s prior Internet service provider.

“Our company is seasonal-based; any loss of communications during this busy time would have a huge negative financial impact,”  commented Darren Brochu, Director of Business Information & Technology for The Vermont Teddy Bear Co. “FirstLight delivers a service that is fast and reliable.  Many jobs depend on the business we do, particularly at this time of year with the holiday season upon us.  Our Internet and phone services are our main point of contact for operations, and it is critical that we have optimal connectivity.”

FirstLight’s Northeast Internet transit is backed by a combination of Tier 1 provider connections and numerous private peering connections, reducing hop count and improving overall user experience. Fifty percent of Internet traffic traversing FirstLight’s IP network is directly connected to the ultimate destination, reducing latency and improving response time. To ensure high uptime, FirstLight’s IP network employs redundant equipment, connections, and power supplies.

“The Vermont Teddy Bear Co. is locally owned and operated, and notably one of the top-rated companies on the Internet. FirstLight is thrilled to provide this unique, award-winning organization with a solid communications infrastructure that enables them to successfully serve hundreds of thousands of customers around the world,” commented Kurt Van Wagenen, President and Chief Executive Officer for FirstLight Fiber. “We are committed to fostering strong, long standing relationships with the businesses we serve.  Ensuring that our network provides the redundancy, scalability and security, that companies like The Vermont Teddy Bear Co. need to fulfill its customer service and operations, is a paramount goal of FirstLight.”

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